优化
-
按评分
Always fast with their responses and very helpful. Never had an issue with getting help with something, and usually the problem is me not looking hard enough but they still are polite and help without judgment at my mum brain
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I had a hard many time css the size options. I have installed this application on the websites.I use this app to help me provide 4th option to the custom-made products. I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options .I got support from June Nguyen and Hoan PV they solve my issue with in hour for product cart adding issue. They under stand my problem very quickly and solve the issue. Thanks to them and complete BSS support team.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I was very happy with the additional support of the support team. I had a little bug on my website where it wouldn't show the picture in my checkout page. Within minutes I was talking to Emma from their support team. She helped out very quickly and was friendly as well. Wish all apps were like this!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The app does what we need. Support helped us out with some customizations to get it to work with our theme.
Love this app. You can customize it however you like, has all the features you need and more. The developers have been very helpful with my 20+ product option's custom requirements. They have never said no to any of my big or small requests. I have tried 40+ product option apps and this is the only one that looks the best and has all the product options I need!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Excellent app. Very nice features with a great development team . After I changed to a new Shopify theme , I contacted the development team and they helped me right away with re-integrating the app with the new theme. They always make sure your issue is resolved. Nguyen Tien Loc and Josephine communicated with me in a timely manner and fixed my problem quickly. Great app!
Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.
Thank you for taking the time to leave a 5 star rating!
We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.
We deeply appreciate your feedback and are grateful that you chose to use our service.
This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.
Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.
A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.
Thank you so much for your 5-star rating!
We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence.
Thank you again for your 5-star rating!
Very great app!
In my previous webshop I needed developers to build in something like this, but now I don't need any developers at all.
Besides the app works great, the help on the chat is perfect. I already ask several questions and they helped me immediately and everything is fixed.
Thanks!
Thank you so much for your 5-star rating!
We're so glad to hear that you don't need any developers and that our online chat support was efficient and helpful. We appreciate your kind words and your support!