BSS Product Options, Variant

Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you

I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this.
I was recommended this app Product & Variants Options.

This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side.
However, once I’d had my induction call from the team they showed me how easy it is to use the app.

I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu.

It solves the problem I had.

Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you.
If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app.

UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer.

I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

App works great and when I had an issue with my product variants, the customer service was amazing and took care of the issue immediately.

Without hesitation, I would highly recommend this exceptional app to anyone seeking a solution to overcome the 100-variant limit. This app is precisely what I was looking for, and it exceeded my expectations in every way. The user-friendly interface and comprehensive features make it easy to use and highly effective.

In addition to the app's impressive functionality, the customer support I received was truly outstanding. Jena Nguyen, from the live chat, went above and beyond to promptly and effectively address any issues I had. Her exceptional communication skills and dedication to resolving my concerns were truly commendable.

Furthermore, the app developer, Nguyen Duc Duong, was incredibly responsive and immediately resolved any technical issues I encountered. His quick action and expertise ensured that the app was running smoothly in no time, and I was able to enjoy its full benefits without delay.

After testing several other apps, I can confidently say that this app stands out from the rest. Its exceptional features, user-friendly interface, and outstanding customer support make it the best choice for anyone looking to surpass the 100-variant limit.

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

I got in contacted with the team at BSS as I needed a little custom development work for this app. The app works perfectly however I needed to display a message on the cart page under some conditions. They had no problem in assisting me. The developer on the project was very good, a big thanks to Tien DVD who made this work seamless for me. Also any small changes I needed wasn’t a problem at all. Thanks once again.

Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also

Great app! I recommend it. It works well without errors, it's easy to use and it looks great on my website.

I use this app to collect personalization Information for my custom products. I love the endless options it allows me to provide my customers. The support was great with a fast response to help me when I needed it.

Emma and the technician Nguyen Duc Duong were great help when I had issues with the app. Their support was super quick and very responsive.