整体评分
4.9
每个评分等级的数量
  • 94% 的评分是 5 星
  • 2% 的评分是 4 星
  • 2% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2022年11月21日

I asked for help to resize the text box and Jonas did it almost immediately. Customer service is one of the best that i've encountered

Kibbles!
新加坡
1年多 人在使用应用
BSS Commerce已回复 2022年12月12日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2022年6月14日

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

Modern Day Rags
美国
1年多 人在使用应用
BSS Commerce已回复 2022年6月19日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年5月20日

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

REVĪS STRENGTH
美国
1年多 人在使用应用
BSS Commerce已回复 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年3月25日

I really love this app! It’s free and highly functional. It’s also really easy to use. I got great support from Annie Tran, the customer supporter, and Ngo Viet Cuong, the tech guy. They answer me very quickly and fix the issue very well. I would highly recommend this app to everyone. It's a whole new level of functionality and customer support. Please give it a try and do not hesitate to contact the customer supporter for help. We will answer all of your questions and help you with any queries.

nadastudio
科威特
1年多 人在使用应用
BSS Commerce已回复 2022年3月29日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年5月19日

I have used this app to add variations to product listings as shopify has limits of 100 variations. I am so happy I came across this its neat, simple and easy to use. The customer service is brilliant i reached out to them and they really helped me to solve the problem so quickly in less time. I am so happy that it has file upload as this is one of the features i was looking for and it wasnt easy to find every variation in one place. BSS Commerce has really helped with this. Thank you so much xx

becreatiful
英国
1年多 人在使用应用
BSS Commerce已回复 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

编辑时间:2024年4月1日

I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this.
I was recommended this app Product & Variants Options.

This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side.
However, once I’d had my induction call from the team they showed me how easy it is to use the app.

I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu.

It solves the problem I had.

Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you.
If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app.

UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer.

I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

The Silver Stork Company
英国
大约1年 人在使用应用
BSS Commerce已回复 2023年2月23日

Thank you so much for your 5 star rating! We are so pleased to hear that you are have had such a positive experience with our Product & Variants Options app. We are especially glad to know that our app was able to solve the problem you had and that you appreciate the options it gives you for swatches or a drop down menu. It is also great to know that our customer service team was able to help you out and that they provided you with a satisfactory induction call. We are grateful that you would take the time to share your experience with us and other customers. Thank you!

2023年4月14日

App works great and when I had an issue with my product variants, the customer service was amazing and took care of the issue immediately.

Whimsy & Stardust Event Co
德国
大约1年 人在使用应用
BSS Commerce已回复 2023年4月19日

Thank you so much for the 5 star rating! We really appreciate your kind words and are thrilled to hear that our app works great and that our customer service was swift and exemplary! Thank you so much again!

2023年3月1日

Without hesitation, I would highly recommend this exceptional app to anyone seeking a solution to overcome the 100-variant limit. This app is precisely what I was looking for, and it exceeded my expectations in every way. The user-friendly interface and comprehensive features make it easy to use and highly effective.

In addition to the app's impressive functionality, the customer support I received was truly outstanding. Jena Nguyen, from the live chat, went above and beyond to promptly and effectively address any issues I had. Her exceptional communication skills and dedication to resolving my concerns were truly commendable.

Furthermore, the app developer, Nguyen Duc Duong, was incredibly responsive and immediately resolved any technical issues I encountered. His quick action and expertise ensured that the app was running smoothly in no time, and I was able to enjoy its full benefits without delay.

After testing several other apps, I can confidently say that this app stands out from the rest. Its exceptional features, user-friendly interface, and outstanding customer support make it the best choice for anyone looking to surpass the 100-variant limit.

BikeSupplies.ca
加拿大
大约1年 人在使用应用
BSS Commerce已回复 2023年3月2日

Thank you so much for your 5 star review! We really appreciate your kind words and are glad you found the app to exceed your expectations. We will continue to strive towards providing our customers with the best user-friendly experience that is both highly effective and full of comprehensive features. Thank you again for the 5 star rating!

2022年7月7日

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

Riattaccami
意大利
大约1年 人在使用应用
2023年4月18日

Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also

GAIA'S ROOTS
美国
11个月 人在使用应用
BSS Commerce已回复 2023年4月19日

Thank you for your 5 star rating! We're very pleased to hear that our agents were able to solve your error with dedication. We greatly appreciate your kind words!