整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年12月6日

Helpful, very attentive

Mostly A Mum
澳洲
使用應用程式 大約1年
BSS Commerce 已回覆 2023年12月13日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年11月1日

We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.

Bashtags
香港特別行政區
使用應用程式 3天
BSS Commerce 已回覆 2023年11月10日

Thank you so much for your 5 star rating!

We really appreciate the kind words about our app. It's always great to hear how easy it was for you to install the app and create product variant options.

Your positive review means a lot to us. Thank you again!

2023年10月10日

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Crain of California
美國
使用應用程式 4個月
BSS Commerce 已回覆 2023年10月16日

Thank you very much for the amazing 5 star review!

It is wonderful to hear that you have been using our app for a few months with little to no issues and that the support staff is helpful when you have any confusion.

We appreciate and thank you for your recommendation.

2023年11月3日

My first time setting up the option set wasn't successful. Luckily BSS has great customer support. Emma helped me activate the option set.
Love the UI, very intuitive and easy to use. And its minimalistic button also blends nicely with Dawn theme.

Lively Jewelry Co.
台灣
使用應用程式 9天
BSS Commerce 已回覆 2023年11月10日

Thank you so much for the 5 star rating!

We are delighted that you enjoyed our user-friendly UI and the minimalistic buttons that blend nicely with Dawn theme. Special thanks for acknowledging our customer support team's assistance.

We are pleased that you had a positive experience with us.

2023年11月13日

Excellent customer service! App needs some more features like effects and other variants for color swatch. Overall 4/5. Customer service 5/5!

PressMark
芬蘭
使用應用程式 3個月
BSS Commerce 已回覆 2023年11月20日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

2023年5月8日

As all the other commenters have said, this app comes with excellent customer service - even though they're across the globe and a 12hr time difference from me, I wake up to things being fixed, with very pleasant customer service messages in my inbox. The app does what I wanted it to do - it allows me to add more varied options for products in my shop, and add photo swatches with additional details easily.

FireflyBazaarTX
美國
使用應用程式 9個月
BSS Commerce 已回覆 2023年5月10日

Thank you so much for your kind words and 5-star rating! We are so glad to hear that our customer service was helpful and we appreciate your feedback on the product that allows you to add more varied options for products in your shop, and add photo swatches with additional details easily. Your satisfaction is of utmost importance to us, and we are thrilled that you are pleased with the service you received.

2023年10月6日

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Unfinished Apparel
美國
使用應用程式 3個月
BSS Commerce 已回覆 2023年10月16日

Thank you so much for your 5 star rating!

We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly.

We are glad to have been of service and hope that you continue to have a great experience.

2023年9月22日

BSS is a great app to use. I had some queries and someone got back to me really fast and helped me fix the problem. Would definitely recommend! Great service.

Locket + Storm
英國
使用應用程式 3個月
BSS Commerce 已回覆 2023年9月27日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年7月17日

Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done.

Completely worth using. Lovely developer team behind the scenes.

Big shout out to Jennie P!

My Store
美國
使用應用程式 4個月
BSS Commerce 已回覆 2023年7月24日

Thank you so much for your wonderful review!

We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!

2023年7月11日

I am very happy with this application because it is very easy to use, even for someone like me who is not very good with machines.
It is easy to operate, but if I have any questions, I can contact them immediately via e-mail or chat box. Besides, I'm in Japan and they respond instantly and politely enough that I don't feel the time difference.
Not only do they tell you how to make corrections or change settings, but in most situations the support team will edit directly on your behalf!

I can say that I recommend them so much that there is no reason not to!

La douceur
日本
使用應用程式 3個月
BSS Commerce 已回覆 2023年7月17日

Thank you so much for your 5 star rating!

I am very glad you are pleased with the ease of use of our application as well as the responsiveness and politeness of our support team. We are happy you recommend us.

Again, thank you for your kind words!