Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

May 11, 2022

I used the app for customized options; however selecting specific products from my store i little hard.

Lofty Charms
United States
Over 1 year using the app
BSS Commerce replied May 17, 2022

We are very sorry that you are not satisfied with our service and we assure you that your complaint would handle in strict and serious ways.

Please check our email: sales@bsscommerce.com. We hope that our team can help you with the problems!

Cheers!

September 8, 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Karen Mabon Ltd
United Kingdom
About 2 months using the app
March 23, 2022

App is unavailable. hint:Invalid OAuth callback.---------------------------------------------------------------

Lenses
China
About 2 months using the app
BSS Commerce replied March 23, 2022

Dear,

Kindly receive our sincere apology for your experience.

When we came back to work today, we immediately checked the issue and informed you from our email: sales@bsscommerce.com. The Email title is: "[Product Options by BSS] - Hope you give us a chance to make the app work well for you!"
Can you kindly check and allow us to fix your experience?

Thank you so much.

Best,

Product & Variants Options team.