Hulk produktoptioner

Hulk produktoptioner

Anmeldelser (1.893)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
19. juni 2020

The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly.

Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.

AlphaWhips
Tyskland
En dag bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

19. august 2022

Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.

Miracle Botanicals Essential Oils
USA
En dag bruger appen
HulkApps.com svarede 22. september 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

30. oktober 2019

Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.

Iced London
Storbritannien
En dag bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Your review is very concerning to us hence why we asked our manager to reach out to you in regards to this review.

9. juli 2018

48 hours + after install, still no support.

Swaseys Hardware Hobbies
USA
En dag bruger appen
HulkApps.com svarede 11. marts 2019

We're sorry that we couldn't reach-out to you on time. But we have streamlined our support service to an extent that we respond to our merchants within 3-4 hours, and also provide priority support to merchants who need things done without any loss of time.

In hopes of amending our past mistakes, we asked our manager to contact you.

20. august 2020

doesn't work. I couldn't get the product options I created to show on the page. There is zero customer support.

Sandstone Avenue
USA
En dag bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

22. april 2021

Tried to transition from another product options app to this one. the pains of transitioning is not worth it. This app interfered with a lot of my current apps. Add to cart features and product warnings were no longer working. I tried to ask customer service to fix it. She declined. i have to talk to two developers just to get this app working. I just don’t have the time for it anymore.

B&Co Jewelry
Filippinerne
En dag bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Redigeret 10. marts 2021

I spent hours entering data then it locked up so I deleted the app and it will not allow me to reload it. Simply says my page does not exist. Very frustrated.

Yard Celebrations by KimBerly
USA
Cirka 22 timer bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

11. marts 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
SAR Hongkong
Cirka 20 timer bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

14. april 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
USA
Cirka 7 timer bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10. februar 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
USA
Cirka 5 timer bruger appen
HulkApps.com svarede 11. november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.