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I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
It was written in English, and the work was a little complicated, but it was quick and polite support.
Thank you for your kind words.
We take great pride in what we do!
Our team will be happy when they read your feedback.
After trying for a week to get color swatches to work I found this app. I wanted to apply color swatch options to my products. When I had a little trouble getting it to work properly I messaged customer service on what I could do to fix what I didn't like or what was broken. They responded within a few hours and in one day they fixed what I messed up. Stellar service and the changes are exactly what I wanted.
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Great help from Mirza! Very happy with the service - Great customer service.
Hello,
We're thrilled to know you're happy with the service you've received from Mirza - part of the HulkApps team. Delivering excellent customer service is key to our operation and your positive feedback is enlightening.
Please feel free to reach out if you need any further assistance, we're here to help! Thanks again for taking the time to leave this review. Your feedback is instrumental for us.
Best Regards,
HulkApps Team
Good service, they helped me to code Fulfillment request email notifications.
Their prices are excellent!!
Love It
Hey! We feel overwhelmed when merchants like you write us such kind words :) Thank you for taking the time to leave us this amazing review. Highly appreciated!
I had a problem with the price adding for personalization and was help IMMEDIATELY with a solution that worked like a charm. Great product and great service.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in average order value while using Product Options!
Emira gave some amazing service! I was a little confused about adding options at first but just loaded up the chat and was immediately helped. She walked me through everything step by step and even sent me tutorial videos I could follow along with!
Hi there,
We're thrilled to hear that you had a fantastic experience with our service. Emira and the rest of the team really appreciate your kind words. We ensure to provide continuous assistance to our users and it's wonderful to know that this has been reflected in your experience.
We’re really grateful for the 5-star rating you’ve given us. It motivates us to continue providing top-notch support to users like yourself.
Once again, thank you for your kind words and for your time sharing this positive review.
Best regards,
HulkApps Team
This is a great app but their team is greater, they have exceptional customer support and I'm don't even a paid customer!
We love all our merchants equally! Thank you for trying our app :)
Probably the best support I've received from any app. Thanks Deepa for your huge help on setting up some product options and fixing some CSS issues!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Deepa will definitely be happy to read what you wrote.
Have a beautiful day!
I used this app to help add a personalisation tab for my products. It was easy enough to use, some things were harder to understand however when I needed help the support team were great and fixed the problem very quickly. Thank you!
Thank you for your kind words. We pride ourselves in providing outstanding support to our merchants to give them the best custom solution for their store. Please peek into our app portfolio, we're sure you will be pleasently surprised!