Hulk produktoptioner

Hulk produktoptioner

Anmeldelser (1.898)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
Redigeret 3. april 2024

We use the product option app and the Volume discount app for several years now. Wel like them very much. Sometimes with theme updates little problems occur. Hulk responses very quick in the chat and fixed our issue.

HSA-shop
Holland (Nederlandene)
Næsten 3 år bruger appen
HulkApps.com svarede 10. december 2021

Thank you for taking the time to leave us your much-appreciated feedback.

Redigeret 27. august 2021

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

A3 Performance
USA
Næsten 3 år bruger appen
HulkApps.com svarede 8. marts 2019

Glad you like our app. Thanks for your support.

3. august 2021

It provides the most well rounded options available amongst all the apps I've tried.
Allows me to add multiple swatches, product options to enable easy customisations for my customers.

relixerco
Singapore
Næsten 3 år bruger appen
HulkApps.com svarede 4. august 2021

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the multiple swatches feature and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

11. februar 2020

Product customizations are a key part of our business. Unfortunately, since Shopify only allows a maximum of 100 variants (really?!) we had to search for an app to help us out.
This app has helped us to offer exactly what we want for our customers and has allowed our customers to be creative with their choices when they order.
Now, we have had a few issues. You cannot use the Buy it Now buttons with this app because it won't charge the customer for price upcharges and you also cannot use the cart drawer you must use the cart page. Also, if your customers also use the seller notes then you need to disable the paypal and google checkout options from the cart page otherwise those notes may not get sent through. However, none of these things were mentioned during install or setup so we learned the hard way. I will say that the support team is quick to respond however it did take 3 separate times to fully resolve the issue so that was disappointing. I have recommended to them that they make a list of requirements or settings to enable/disable for this to work properly from the get go.

Penelope & Co. Boutique
USA
Næsten 3 år bruger appen
HulkApps.com svarede 12. februar 2020

Thank you for bringing this to our attention. We’re sorry you learned about a few limitations in our current version of the Product Options App after you had it installed. We apologize that our app did not satisfy your expectations.

No worries though! These improvements have been flagged to our Product Team for a prompt and accurate resolution. Well ensure that this doesn't happen again and we don't get uninstalls due to these issues.

Thank you for your kind review! Let me know if you need help with anything else.

14. april 2020

I had a lot of trouble inserting a text field for my website. They helped to get this field on my site and showed me the steps. Very patient!

The Glam Goddess Shop
USA
Mere end 2 år bruger appen
HulkApps.com svarede 15. april 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

23. april 2020

Figuring out how to create options and option sets wasn't terribly intuitive. Fortunately their service team was quick to respond and provided links to exactly what I needed in order to correct the issues I was facing.

Custom Travel Art
USA
Mere end 2 år bruger appen
HulkApps.com svarede 24. april 2020

Hi there. I just wanted to apologize that our guides were not intuitive enough to help you, but we are always standing by to help merchants build the store of their dreams!

Our specialists will be happy to read what you wrote, so thank you and have a beautiful day!

2. august 2022

There are rare bugs that cannot be used, but it may be a problem with our specifications.Support is great.

神戸洋靴店
Japan
Mere end 2 år bruger appen
HulkApps.com svarede 12. august 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

20. maj 2020

I installed the app last year as I operate closed releases and need a top level quality to split amongst a host of fashion options with different charges to these changes. Like different lengths etc.
All has been working well until last release when I kept getting an *undefined* notification at cart & none of the costs would be applied.
This cause a problem as loads of customers were undercharged and I had to create a work around for my customers.
But once I contacted the app team, they were so responsive + able to help with the issue quickly. Which was fantastic, as I really need this app to work. And although I can’t fix the issues from this release a work around for other products would be impossible.
So I am very grateful the team was able to fix ready for my next release + also able to fix the problem with my Discount Code box not being visible on any page.
They added the Discount Code box, no problem at all.
It was a hassle that the app had a glitch, but these things happen. The fact the team were so responsive, able to help, kind + articulate I am very thankful + will recommend.
Plus when the app is functioning at its best, it a bloody life saver!!!!
But when I called

Zonkt
Australien
Mere end 2 år bruger appen
HulkApps.com svarede 20. maj 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

28. april 2022

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Gimme Some Honey Sugar
USA
Mere end 2 år bruger appen
HulkApps.com svarede 28. april 2022

Thank you for leaving us your feedback!
We love supporting you and your business.
All of your suggestions will be put on an improvement list.

Redigeret 23. februar 2021

The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.

Love Your Peaches Clothing Co.
USA
Mere end 2 år bruger appen
HulkApps.com svarede 8. december 2023

We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us.

However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement.

We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly.

Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback.

Best,
The HulkApps Team