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Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.
Thank you for taking the time to write us your feedback.
It is highly appreciated as our brand is built upon it.
I need some custom code for my store since I have some business rules a little complicated and the support team help me a lot to achieve all the functions that I needed.
Thanks so much for your kind words, and please let us know what we could do for you to deserve those 5-stars!
We are always standing by to help. :)
Have a beautiful day!
The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.
Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)
Great customer service! We appreciated the quick responsiveness of the support team in helping us tweak the app to work for our website. We look forward to Hulk developing some more robust features for the swatches in this app. Thank You!
Thank you for your kind words. If you need any help, don't hesitate to reach us on support@hulkcode.com
I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Soooo good!! The options additions have bought us extra sales and also much better logistics systems. It didn't all work immediately and I had a huge panic! Helpful support then did the installation and explained to me how to work on a copy of the theme offline. Great service.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're so thrilled to hear that our support team was quick in assisting you.
We appreciate the kind words. :-)
I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.
Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly.
We are happy that you enjoyed our services! Best of luck with your business!
We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!
We appreciate the kind words about our support specialist, Abhilasha. :-)
Please reach out if you need any other assistance!
The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.
Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements.
All the best.