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Very helpful. My problem was solved immediately, thank you. The support is very friendly and tried very hard to fix my problem as soon as possible.
Hi there! Thanks so much for taking the time to leave us a review. We're really happy to hear that our team was able to sort things out for you! Please let us know if you need anything else and we'd be glad to help.
Went through a number of these apps before finally settling on this one. Due to some bugs in my previous theme it ended up breaking but customer support was very quick to get me up and running again! There's definitely some features i would love to see added but i'm very confident in this company's ability to provide a high quality product with long term support,
We are so grateful for your kind words. Thank you so much for sharing your review with us and the Shopify community.
This app is perfect! I make custom products so its necessary to add options like material color, size, reverse engraving, hardware color and more. I had been using this on a standard theme and recently switched to a premium theme where this app was not supported and could not be integrated into that theme. I contacted the theme developer and they were unable to help. As soon as I contacted Hulkapps about integrating into this theme, they were working on it for me immediately. After a short time they were successful in doing so!! This app is perfect for adding options but what makes it even better is their customer support. Very happy with them and their apps!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants.
We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
If you face any issues with Shopify, feel free to reach out to us for professional help!
they are a very supportive team they will do as you inform them the app is very good and the team also
Thank you for your valuable feedback. Please let us know if you face any issues with any of our apps; we would gladly assist you at any time!
Very simple and easy app. I tried many other product option apps but this is the easiest and also free! I had a problem that When you click one of the option, the hover color didn’t change so looked like you didn’t pick any. Took a bit to reach back with solution(2days), but I’m so happy with the result. Not only they fixed the problem I had, they also move the option section above the price so that it looks much better and easier for customers.
We finally found the app for our website.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I used Hulk Product Options because I was adding gift sets to my shop, and needed to be able to give my customers the ability to choose a few different options. The guys at Hulk responded quickly to my questions, offered to set it up for me, and even though I thought I'd thought I'd be able to set it up myself, they did it for me. I had several questions which they answered, and I needed additional changes, which they took care of for me right away. Very responsive and helpful! I definitely recommend this App!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Good level of customer service, they are very responsive, we had an issue with options at checkout and they fix it.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I have now tried several customization apps and this was the only one that was both easy enough to use and very versatile. Great work!
Thank you so much! We're so pleased to hear this from you. :-)
Please let us know if you need any assistance, we're always standing by to support you!
Have a beautiful day!
This is the best free app ever. The support are helpful and able to resolve the issue i am facing in a short time.
Thank you for your review, highly appreciate your kindness and support. :-)
Thank you thank you thank you! This was so easy and I am so grateful. It's going to help me sell my products easier for my customers. Thank you!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!