Hulk Produktoptionen
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This is not a bad app but I feel the interface could be modified to make customization service easier
Your feedback is much appreciated in order to improve the quality of our applications and service in general.
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps.
Pretty simple to setup. Going to be a game changer for transitioning my biz from mostly Etsy to mostly shopify.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Great customer service! We appreciated the quick responsiveness of the support team in helping us tweak the app to work for our website. We look forward to Hulk developing some more robust features for the swatches in this app. Thank You!
Thank you for your kind words. If you need any help, don't hesitate to reach us on support@hulkcode.com
I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
The app didn't work with the swatches at checkout. I was unable to see what color the customer would want. Customer service was good but unable to fix the problem.
We appreciate the feedback. There are specific limitations like the one above that we are not able to account for. All the best.
Sanjaysinh was a huge help! I was very impressed with how patient he was with me who knew little about the app and he walked me through everthing and answered all my questions. I highly recommend this App and Sanjaysinh! Thank you!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I used the free version to test it...what a mistake....didn't worked well they told me is your theme setup, the app doesn't work with dynamic checkout buttons, I asked to fixed and they did...the checkout doesn’t work anymore and is impossible for my clients to buy....thank you very much...great service
Update! I asked for informations to unistall the app because in their website link is broken...no answer att all BE AWARE!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We asked our manager to reach out to you in regards to this review!
customer service is very helpful, and love the demo on the communication. thank you so much team. have a nice day
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Khushbu was AMAZING! Support is very responsive and helpful! We were chatting for about 3 hours and Khushbu answered each and every one of my endless questions. I was having trouble editing the appearance of my buttons as well as creating conditionals and Khushbu went in and edited both of those for me saving me hours of confusion and frustration.
I can't say enough good things about my experience with support but also the app. Hulk Product Options is the one product customization app I've seen that allows me to add buttons, actual buttons not radio buttons and just for that I'd give 5 stars.
Get this app!!
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
TERRIBLE!! CANCELLED THE TRIAL AND THEY WILL CHARGE YOU ANYWAY. THEY ENDED UP CHARGING ME 49.99. THE APP IS ONLY 10. DON'T USE THIS APP ITS HORRIBLE
We're genuinely sorry to hear about your negative experience with our Hulk Product Options app. It's crucial to us that our customers are satisfied and we understand how frustrating such issues can be.
The billing concern you've raised is certainly alarming, and we want to make sure this is addressed promptly. We assure you our billing system aligns with Shopify's policies. However, there may have been an unanticipated issue, for which we offer our sincere apologies.
We would appreciate the opportunity to look into this issue more closely. If you haven't yet, we encourage you to reach out to our support team via the Shopify App Store's "Get Support" feature. If you've already taken this step, we assure you our team will be in touch soon.
Your feedback helps us to continuously improve our services and our customers' experiences with our apps. Thank you for taking the time to bring this to our attention.
Best Regards,
The HulkApps Team