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We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business.
Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words, it made our day!
Amazing support and app. We needed something that worked for our jewelry business to offer specialized options. This app was the best we found. We ran into a few customization issues and the team resolved them within a few hours. Unheard of, especially during the holidays. Appreciate everything they do!
Hi and wow! Thank you for your kind words. We are truly happy to hear our app is meeting all your expectations so far, as well as the support provided by our Customer Experience Team.
Thank you once again! We appreciate you!
Have an amazing day ahead :)
It's a useful addition to a Shopify store because it expands the number of options in each product listing. But an A+ would definitely have to go to their support team who are very responsive, helpful and help me find the solutions to integrating their extension with my Shopify store. This round, Iris was taking care of the lil glitches I encountered and solved almost all of the issues I was facing. Keep up the great work guys!
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
I love this app! I use it since years and I'm super happy with it. Easy to work with. I didn't have any problems since day 1.
Today I had a special imagination about the look and handling of the swatches in my shop and hey, Adna did a wonderful job!!! Better than expected! Fast and pefect! Thanks a lot!
Hi there! Thanks for leaving us such a wonderful review. We're glad our team was responsive and helped you solve your problem in no time! We agree that it's very easy to configure wonderful options to your products.
Please reach out if you need any other assistance!
Great app and awesome support! The team helped me modify the code to make the app perfectly compatible with my theme.
Thank you for your review! We set a high standard for ourselves, and we’re so glad to hear this was met in your interaction with our business. Thank you for encouraging us. :-)
This smart app does exactly what I need it to do! The team at hulk apps are also responsive and resolved my issues fast! Thanks for making it easy and being so helpful for people who have little expertise in coding. Thumbs up and keep up the good work!
Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!
This app makes Multiple options super easy. I was having issues going in and adding more options. I love it!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience;
Please let us know if we can help with anything else!
Customer service is very helpful. I have been using the app for a long time now :) Thank you for the app
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
I have been using this app for awhile now (before they changed the name) and it is a real life saver. Thanks so much!!!
Thank you for your support. We changed the name slightly, from Custom Product Options to Infinite Product Options. But the app features remain the same.
We will continue to improve our apps as we grow. Lots of exciting things to look forward to, so keep in touch!
I sell custom made pet products, and this app helps me drive more sales. I can customise the product options, add an extra charge, attach images to the swatches etc. My customers always compliment my store, saying the ordering process is so simple. Once you get familiar with the app, it's very easy to use, and the customer service is exceptional! Highly recommend
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!