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they are a very supportive team they will do as you inform them the app is very good and the team also
Thank you for your valuable feedback. Please let us know if you face any issues with any of our apps; we would gladly assist you at any time!
Very simple and easy app. I tried many other product option apps but this is the easiest and also free! I had a problem that When you click one of the option, the hover color didn’t change so looked like you didn’t pick any. Took a bit to reach back with solution(2days), but I’m so happy with the result. Not only they fixed the problem I had, they also move the option section above the price so that it looks much better and easier for customers.
We finally found the app for our website.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I used Hulk Product Options because I was adding gift sets to my shop, and needed to be able to give my customers the ability to choose a few different options. The guys at Hulk responded quickly to my questions, offered to set it up for me, and even though I thought I'd thought I'd be able to set it up myself, they did it for me. I had several questions which they answered, and I needed additional changes, which they took care of for me right away. Very responsive and helpful! I definitely recommend this App!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Good level of customer service, they are very responsive, we had an issue with options at checkout and they fix it.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I have now tried several customization apps and this was the only one that was both easy enough to use and very versatile. Great work!
Thank you so much! We're so pleased to hear this from you. :-)
Please let us know if you need any assistance, we're always standing by to support you!
Have a beautiful day!
This is the best free app ever. The support are helpful and able to resolve the issue i am facing in a short time.
Thank you for your review, highly appreciate your kindness and support. :-)
Thank you thank you thank you! This was so easy and I am so grateful. It's going to help me sell my products easier for my customers. Thank you!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
Really good!Customer support helped me solve many problems. Met my requirementsThere are even a lot of code problems, which is great!
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
The app did exactly what we needed it to do. Our product involves a lot of customization and we needed to be able to have customers submit photos as well as written descriptions. The set up was very easy, I was able to follow the instructions easily. What really blew me away was the customer service. Once I set up the app, I submitted a test order and not all of the options were showing up. I messaged support and they responded within a few hours. My issue was resolved quickly. I would definitely recommend to others.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
The install process was a bit difficult for me but support dove right in and got it up and running beautifully for my custom book covers. Hulk support is probably the best that I have come across in Shopify apps. I even purchased one of their themes that will be getting some work.
Really please to help you set up your store. Let us know if you need anything, we are just an email away. :)