Options de Produit Hulk
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Customer service was very helpful and they were friendly with a quick response!
The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!
Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)
The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.
We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)
I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.
Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the initial difficulties you had with our support.
We aim to constantly improve our response times as we value the time and effort of our users like yourself. Your feedback has been noted, and we promise to work diligently to ensure every interaction you have with our support team is as smooth as Khushbu's.
We're delighted to know that our product has resonated well with your needs and expectations. Thank you for trusting our services and taking the time to share your experience!
Best wishes,
HulkApps Team
It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.).
The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers.
Not sure how to get around this.
Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers.
No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough!
Please let us know if we can help with anything else!
Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!
Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!
I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.
The app looks great on your store! Thanks so much for the review. Have a beautiful day!