Options de Produit Hulk
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Best support team ever. We used this app with debut theme and everything worked fine, then we changed theme with Capital from Wetheme and it stopped working even if we reinstalled it. They solved the issue in less than 12 hours and the app is working great again. thanks a lot!
We're delighted to hear the kind words about our support team! They work hard to ensure every issue gets resolved promptly, and we're thrilled they could efficiently help when the app stopped working after your theme switch.
Please don't hesitate to reach out again if you encounter any other issues or have questions—we're here to help. Your feedback and experiences with our app and team are crucial to us.
Best regards,
The HulkApps Team
HulkApps provided great support for installing and working out the issues with my theme. So happy I chose this app!
The app looks great on your store! Thanks so much for the review.
I used this app to add required* custom fields to my product page before adding it to the cart. The team provided me with excellent response and customer service through the process. Quick turn around.
Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help!
Have a wonderful weekend!
It stopped working and even disabled my "go to checkout" button so my customers could not buy. i might have lost them now and I lost money. Fix it asap or I will be searching for another app
Thank you for your feedback! Our app works on draft API logic and sometimes it won't work with themes that don't have ADD TO CART and that go straight to the checkout.
We understand and are sorry for the inconvenience this may caused you.
Unfortunately - incompatible with LOTS of built-in functions of shopify, like currency convertor. Have been back and forth with customer service for a long time already, they responded quickly but since the app is problematic in itself, this app is really not friendly for shopify users like us.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very useful and easy to use for those looking to offer digestible custom options for their products. Highly recommend.
The app looks great on your store! Thanks so much for the review, we're glad you enjoyed using our apps!
I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Didn't use the App yet but the customer service is responding and helping out. I would advise them to make some brief explanation on how to use the app as it is not intuitive (same way as they did on how to install it). It is not complicated but you need to be told once.
I have used it and I think it has great potential however at the moment it doesn't integrate SKU management. So, if you create options with the App, you can't get a specific SKU associated with each single option. Depending on what your business is, it might require some extra manual inventory management. Now, the team told they are aware of this and looking into solutions.
Customer support sevice team is very responsive, giving clear answers.
Hi there,
We are grateful to you for taking the time to share your thoughts on our Hulk Product Options app. It's wonderful to know we've hit the mark with our customer support, and your kind words have meant a lot to us!
We acknowledge your feedback about wanting a more intuitive explanation for using the app and rest assured, we're actively looking into solutions. We want to make it as easy as possible for all HulkApps users.
Regarding the SKU management, we completely understand how it impacts your inventory management process. We appreciate your patience and assure you we are on it. Your feedback is very meaningful in driving our improvement.
At HulkApps, we continually strive to provide an exceptional experience, and your review will greatly help us in achieving that goal. Thanks again for your detailed review.
Best,
The HulkApps Team
At first I had a bit of trouble installing the app, but the customer support was fantastic, helped me in less than 24h, and it looks great in my website. Still didn't test the app properly, as it's been installed now, but would highly recommend! Thanks!!
Thank you so much for your kind words! We really appreciate it :)
We use this app to help bundle products. It gives us the ability to still add a discount code at checkout.
Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of the existing discount code at checkout!
Love your wide array of products, especially the lip elixir 100 series!