Options de Produit Hulk

Options de Produit Hulk

Avis (1 887)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
5 mars 2020

Support (paid) has been very fast and efficient.

I can't comment on stability just yet as its only been a few days but so far so good.

Everything CCELL
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 5 mars 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists.
We would love to know your thoughts on the stability of our product Options app once you get a hang of it.

Please let us know if we can assist with anything else! We look forward to seeing your continued success.

12 novembre 2019

This app is amazing. You can mold the app the way you want if you are familiar with Javascript. Only challenge our team is facing is that when customer add a customization then it's showing as line item on product and cart page. However, on cehckout page it show as a new product with "Customization for xxxx" title and a blank image for that customized product. That is the pain! The app should be able to display a giftwrap thumbnail instead of a blank image. As per Hulkapps support they don't have access to checkout page. Spoke to Shopify support and they said that the developer of Hulkapps can fix that. This is the only drawback. Hope Hulkapps will fix that asap.

manoons
États-Unis
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 12 novembre 2019

Thank you for your review! We really appreciate your kind words about our app! Unfortunately, altering the checkout isn't possible beyond the style settings if on Basic Shopify plan.

However, You can customize your online checkout to make other improvements to your customers' experience by upgrading.
https://help.shopify.com/en/manual/checkout-settings/checkout-upgrade

Our team is willing to help you as soon as we get an update from you! Thank you :-)

Modifié le 11 novembre 2021

The app is great and allow a lot of customizations! But their support team is even better, they helped me out a lot and customized the app even further with custom coding! Best choice in terms of a product options app!

Crowned Pets
Suède
Environ 2 mois d’utilisation de l’application
HulkApps.com a répondu 25 octobre 2021

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and our customer support.

19 août 2022

this app is great!!!!!! Their support is great! I will keep trying it. thank you so much --------------------

flowgogo-shop
R.A.S. chinoise de Hong Kong
Environ 2 mois d’utilisation de l’application
HulkApps.com a répondu 22 septembre 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Modifié le 19 mars 2024

Product is nice, but conflicts with various themes. Be ready for them to send you to the theme designer when 'Hulk Product Options' is creating issues. I used the app for 3 years, uninstalled it, then reinstalled out of necessity. The tech support is inconsistent, some techs will try to help others will blow you off. I've stopped using this plug-in on our other Shopify sites, I'm done to one instance now.

United Karting
États-Unis
Environ 4 ans d’utilisation de l’application
HulkApps.com a répondu 20 mars 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Modifié le 22 septembre 2020

I wouldn't recommend this app to anyone. Why? Because customer service takes a long time to answer. Days and weeks pass by until they have done the work. I received my last answer 5 days ago. Nothing has been done on my shop for 2 weeks. Very bad. If there were 0 stars I would give. Since 13 days we havent done any progress

Zanio
Allemagne
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 29 janvier 2020

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

24 janvier 2020

One of the worst app we ever used. Messed up our theme and Hulk refused to accept their mistake. We consulted so many developers and everyone pointed out to this app causing the disturbance. They simply refused to help and really messed up the theme.

Artonick
Émirats arabes unis
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

Modifié le 28 novembre 2022

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Colourtree Inc
États-Unis
Plus de 3 ans d’utilisation de l’application
HulkApps.com a répondu 11 mars 2019

We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.

Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.

Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)

27 mai 2020

Just amazing app. Was looking for this for long time. It is better then i expected. And support is perfect.

Moon Memory
Irlande
Environ 2 mois d’utilisation de l’application
HulkApps.com a répondu 28 mai 2020

The app looks great on your store! Thanks so much for the review, and have a great day ahead!

3 novembre 2023

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
Canada
Environ 3 ans d’utilisation de l’application
HulkApps.com a répondu 4 décembre 2023

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team