Options de Produit Hulk
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App is brillaint to use and the support team are there from the start with 10/10 support! Went out of their way to get my issue resolved... thank you again! Levi
Hi Levi! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialists were able to help you out in getting your issues resolved.
Best of luck with your business! We look forward to seeing your continued success.
I needed an app that would allow me to add options to my shopping cart, and this app fits the bill. You will need to add some code to the theme you're using, so the app works properly. If you're not comfortable dealing with code, they'll do it for you! I highly recommend this app.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Incredible customer service delivered in a timely manner and available 24/7. I would recommend this app to anyone trying to create custom products.
Thank you so much for recognizing our availability. We are continuously trying to improve our services and can't thank you enough for sharing your amazing experience with our app and our team :)
Support (paid) has been very fast and efficient.
I can't comment on stability just yet as its only been a few days but so far so good.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists.
We would love to know your thoughts on the stability of our product Options app once you get a hang of it.
Please let us know if we can assist with anything else! We look forward to seeing your continued success.
The app is great and allow a lot of customizations! But their support team is even better, they helped me out a lot and customized the app even further with custom coding! Best choice in terms of a product options app!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and our customer support.
This app is amazing. You can mold the app the way you want if you are familiar with Javascript. Only challenge our team is facing is that when customer add a customization then it's showing as line item on product and cart page. However, on cehckout page it show as a new product with "Customization for xxxx" title and a blank image for that customized product. That is the pain! The app should be able to display a giftwrap thumbnail instead of a blank image. As per Hulkapps support they don't have access to checkout page. Spoke to Shopify support and they said that the developer of Hulkapps can fix that. This is the only drawback. Hope Hulkapps will fix that asap.
Thank you for your review! We really appreciate your kind words about our app! Unfortunately, altering the checkout isn't possible beyond the style settings if on Basic Shopify plan.
However, You can customize your online checkout to make other improvements to your customers' experience by upgrading.
https://help.shopify.com/en/manual/checkout-settings/checkout-upgrade
Our team is willing to help you as soon as we get an update from you! Thank you :-)
this app is great!!!!!! Their support is great! I will keep trying it. thank you so much --------------------
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Product is nice, but conflicts with various themes. Be ready for them to send you to the theme designer when 'Hulk Product Options' is creating issues. I used the app for 3 years, uninstalled it, then reinstalled out of necessity. The tech support is inconsistent, some techs will try to help others will blow you off. I've stopped using this plug-in on our other Shopify sites, I'm done to one instance now.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
I wouldn't recommend this app to anyone. Why? Because customer service takes a long time to answer. Days and weeks pass by until they have done the work. I received my last answer 5 days ago. Nothing has been done on my shop for 2 weeks. Very bad. If there were 0 stars I would give. Since 13 days we havent done any progress
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
One of the worst app we ever used. Messed up our theme and Hulk refused to accept their mistake. We consulted so many developers and everyone pointed out to this app causing the disturbance. They simply refused to help and really messed up the theme.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.