Avis (1 813)

Note globale
4,7
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
22 mai 2024

Recommended and full Supported customer team

House Of Charizma
Pakistan
6 jours d’utilisation de l’application
13 novembre 2023

I love this app. I've had to reach out to chat help multiple times to help me make things work correctly. This particular time, it was Khushbu who helped me. She was amazing and fixed everything that wasn't working right.

SandyFeetHawaii
États-Unis
Plus de 4 ans d’utilisation de l’application
HulkApps.com a répondu 4 décembre 2023

We're delighted to hear that you're loving Hulk Product Options! It's important to us that we provide the best assistance possible, and we're glad to hear that Khushbu was able to help you efficiently. We'll be sure to pass your appreciative words onto her — she'll be pleased to know she made a difference.

Please never hesitate to reach out again if you need any further assistance. Your feedback helps us serve you better.

Best Wishes,
The HulkApps Team

23 janvier 2024

日本語圏のユーザーです。
Hulk Product Optionsは英語圏のサービスのため、
細かいカスタマイズをしたい時にコード編集が必要で勉強が大変ですが、
カスタマーサービスのスタッフがとても親切なので楽しく勉強していけるサービスだと思います。
We highly appreciate your support for HulkApps team and Ms.Deepa.

米須三線店
Japon
Plus de 2 ans d’utilisation de l’application
29 novembre 2023

I had an issue with the discount code entry box disappearing if a customer chose an accessory item created in Hulk Product Options. I reached out to support and the issue was resolved within a couple of hours. It was a software/code fix on their end due to a change in the Shopify algorithm.

I was very impressed with Hulk Product Options communication and speed of service. I know that I can depend on them if I have any questions or issues in the future.

Access Outdoor Living
États-Unis
11 mois d’utilisation de l’application
HulkApps.com a répondu 4 décembre 2023

We're thrilled to hear that you received the support you needed and were satisfied with the swift resolution of your issue! We understand how important it is to keep things moving smoothly for your business, and we're committed to being there for you whenever you have any questions or issues. We're grateful for your positive feedback and appreciation, as it inspires us to continue working hard.

Your trust in Hulk Product Options is incredibly rewarding and we assure you that we will strive to continue to deliver the same level of support and service whenever you need us.

Your feedback is instrumental in keeping us motivated to do our best. Thank you again for your 5-star review!

Best wishes,
The HulkApps Team

5 mars 2024

DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up

Bingley Fencing
Royaume-Uni
Environ une heure d’utilisation de l’application
29 mars 2024

L'équipe est au top. Super réactive, trés compétante. Ils règlent les bugs trés rapidement et accèdent aux demandes de personnalisation. On recommande à 200% cette app et toute l'équipe.

MSRP FRANCE
France
3 jours d’utilisation de l’application
3 janvier 2024

Rrached out for help getting the app activated and Nisha took care of it in minutes. Loved the speed and the fact that it WORKS. 5 stars!

Kingdom Airbrush
États-Unis
2 mois d’utilisation de l’application
HulkApps.com a répondu 4 janvier 2024

We're thrilled to hear about your positive experience with our support team, and particularly with Nisha. We always aim to provide efficient and effective help, so it's great to see that reflected in your feedback. It's good to know the app is working well for you and the activation process was handled swiftly. Thanks for taking the time to review us and giving us 5 stars!

Should you need any further assistance, don't hesitate to get in touch. We're here to help you anytime.

Best Wishes,
The HulkApps Team

23 décembre 2023

So I have been using Hulk Product Options for a month or so. The interface is very intuitive and was easy to set up and use, from the product options all the way through the conditional logic setup. The few times that there were some "snags", i jumped on Chat Help and not only were they immediately responsive, but they fixed the minor issues right away. If you are on the fence, give them a shot, you won't regret it!

sports-343
États-Unis
24 jours d’utilisation de l’application
HulkApps.com a répondu 4 janvier 2024

We're thrilled to hear about your positive experience with Hulk Product Options, thank you for sharing it with us! Your feedback on the interface, setup, and the chat support really helps us to improve. It makes us happy to know that any issues you ran into were promptly resolved.

Your words of encouragement provide valuable motivation for our team. And, if you ever have additional insights or if there's something more you'd like to share, we're all ears. Thanks again for giving Hulk Product Options a shot and for your strong recommendation.

Best,
The HulkApps Team

26 avril 2024

good customer service

Joels_Jewelry
Chine
Environ 2 heures d’utilisation de l’application
Modifié le 26 février 2024

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
Canada
2 mois d’utilisation de l’application
HulkApps.com a répondu 3 janvier 2024

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team