Options de Produit Hulk
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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This app is super easy to use. I needed to find a way to add a text box to my product for customisation and this was perfect for that. I had a little trouble with the code aspect of installing the app, but the support team got back to me very quickly and sorted it all out for me with very little back and forth. Works perfectly now. Excellent customer service.
Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs
Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.
We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us.
However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement.
We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly.
Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback.
Best,
The HulkApps Team
Great support. Ask questions and get answers. Love it. Using other apps because of the great customer support.
Hi there, thank you for your review. We've got some top-notch customer support here at HulkApps so never hesitate to reach out if you ever need help.
Best of luck with your business! We look forward to seeing your continued success.
Amazing app, great support and a good level of customisation both natively and via CSS. Would 100% recommend.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Unfortunately, I've had a couple of issues - and now you need the middle package to do the few basic things I need from this app. Which effectively, doubles what I was budgeting for. Will be looking elsewhere.
We're really sorry to hear about the issues you've experienced. At HulkApps, we strive to deliver the most efficient service we can, and it's clear we didn't meet your expectations here. We understand the concern regarding pricing and the need to stick to your budget.
We appreciate you bringing this to our attention and would like a chance to make things right. Our support team is committed to assisting you in any way they can and will be reaching out to you soon to address these problems.
Please also feel free to share more about your experience with us or let us know if you have additional concerns. Your feedback is critical, since it helps us understand how we can improve and better meet the needs of users like you.
Best,
The HulkApps Team
The Hulk app began causing interference for other apps on our store. We found through those apps developers that they needed to just change something simply. It took one week of getting the runaround, and us having the other app teams developers call them to get the matter resolved! Terrible customer service, and every time we needed an update they were less than helpful.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in the future, please don’t hesitate to contact us.
Sanjay was super helpful and patient. Helped fix all issues with super fast and to the point responses
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Support is phenomenal for a free service, very quick, reply within 2-4 hours which is great, highly recommend this app especially if you want options like gift wrapping or small extras because Shopify does not let you do this! Would 100% recommend, great team of caring developers and customer service staff
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We are known for caring deeply about our customers and you're special to us! We appreciate the kind words from the bottom of our hearts. :-)
Had a problem with their Paypal integration and emailed their support. Quickly got a reply and resolved the problem. Kudes to hulkapps support!
Hey there! Thank you for taking out the time to review our app & support. The app looks great on your store! Thanks so much and Best of luck with your business!