Options de Produit Hulk
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Really like that app, there are som missing options for translations of text, but support where great and helped me with that right away. I needed the option to use an existing product as extra option to an item, that costs me 10 dollars extra each month but thats okey in my case.
Really like the app overall but there are some areas of improvement. I would recomend this app over competitors such as infinite options.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
It looked like a good option but it's not been functioning right for days, maybe even longer as I had to stumble across the problem while loading products onto our new website. Getting a fast reply from tickets raised saying issues resolved but this is only lasting hours before the problem is back again. Now it has stopped functioning in the back end of the store. Tested it on various browsers and devices but it's broken. Shame as it looked like we had this sorted but now I'm looking for an alternative app after wasting time and money on an ad campaign to a store you can't order from because the options are not showing up on the page!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
The developer team helped with the installation and everything was done in a timely manner. I needed a text box for certain product pages and they installed it seamlessly with the theme too.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Very fast reply, very fast support, solved my problem very quickly, great! Highly recommend them!I will continue to use this app.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
This app is garbage. I spent a very long time setting up my page as we need to collect details for personalized items. I noticed that for the last few orders the personalized messages from customers were not showing up. We had to contact them and ask. WELL, I reach out to customer support and they tell me that if the customer checks out using the cart page or the product page (buy now button) then it won't work. Their suggestion? Remove those options. I'm now in the process of switching our system, which is a long process for us. If I could give them less than a star I would. This app is totally underdeveloped and a waste at 18.99/month. Would NEVER recommend, look elsewhere.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
We use the app to create a custom product that can be comprised of 5 different flavors with 25 different options. Shopify doesn't allow too many variants per product so we were successfully able to include 125 variants.
Support is great and quick at responding to any questions or bugs.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!
Excelente, entrei em contato com o suporte para configurar opção de upload e foi sucesso. Excelente trabalho. Obrigado! =D
Thanks so much for the kind words! We really appreciate the review. Please let us know if we can help with anything else!
Khushbu helped us a lot. Contacted support in regards to the app issue. For some reasons the selections are not working as expected but Khushbu was able to resolve our issues with the product options app. Very happy with his service.
Thanks so much for the kind words! We really appreciate the review. We're very happy to hear that you were able to get an awesome experience from Khushbu; she's one of our most hard-working specialists here at HulkApps!
Please let us know if we can help with anything else!
I switched to this after being wowed by Bold's product options, only to find Bold's Product Options to be glitchy and hard to get it to actually show up on the products. I saw this and gave it a shot. I love it. No serious issues and very easy to get implemented. It took a while to get all my products updated to this app but I save myself the headache of other software plus it is way less per month.
Only thing is that I wish there would be a bundle option for all of the HulkApps. But I say... if your thinking about it.. DOWNLOAD THIS APP
Hey there, thanks so much for the review; we're so happy to hear you're loving our app after trying other apps in the market. We want to keep our apps accessible by many merchants who are just starting their venture.
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Excellent support team! I had a problem in installing the app but they responded quickly and fixed it fast. This free app is a great help to small online businesses like mine!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.