Options de Produit Hulk
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I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.
Hi there,
Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.
Unbelievable service and support, just wanted to say how amazingly quick you guys are, this app is everything i wanted in terms of product options, the only downside is that once you assign the Option Type and save it, you cant go back and edit the Option Type, you would have to delete it and create a new Option Type, not the end of the world and still a 10/10 app! recommended for every Shopify store, one way or another you will make a use out of this app :)
Also a real bummer is that you cant apply discount codes! after months of hard work making the custom options, we went to do a black friday sale and the discount codes dont work with this app... very sad, i have tried everything to get them working even using other apps but just doesnt work. if they fix this issue i will give them 10/10
Hey! We are pleased to inform you that not only our Pro version allows you to edit options in cart, our app improvement has taken care of the issue of offering discount codes on site. In case you are ready to reinstall the app, please feel free to contact us, the rest will be taken care of. :)
Perfect Team!
デフォルトの設定では自分のサイトではうまく表示されませんでしたが。サポートに連絡するとすぐに開発会社のテクニカル部が対応してくれました。日本円での表示も小数点以下が含まれていたため、小数点以下を非表示にしてもらいました。無料プランでの使用なのにカスタマーサービスは迅速に返事をしてくれて大変良い対応でした。素晴らしいアプリ開発会社だと思います。
The default settings didn't show the option well on my site, though. I contacted support and the technical department of the development company immediately took care of it. The display in Japanese yen also contained a decimal point, so I asked them to hide the decimal point. Even though I was using the free plan, customer service was very good, responding quickly. I think this is a great app development company.
Thank you for sharing your detailed experience with us! We're thrilled to hear that our technical department was able to quickly assist you with your concerns and enhance your experience with our free plan. Your words truly mean a lot to our team. Feedback like yours motivates us to work hard and continuously enhance our app's performance. We promise to continue delivering excellent customer service. Thank you once again for recognising our efforts and calling us a great app development company. It's our pleasure to be part of your business journey.
Best regards,
The HulkApps Team
Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause.
update- app is back. i hope this does not happen again..
Update- app stops working every couple of months, thinking of switching to a new app if this occurs again
We are very grateful for your feedback, we will surely add it to our list of improvements.
However, we are terribly sorry for the inconvenience this may caused you.
Works great, had a small problem with installation, I opened a ticket and the next day it was solved. Really appreciate this considering it's a free app! Thanks Hulk, you're incredible!! (see what I did there?)
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
The support is excellent and lightning fast. They take every little requests seriously! Thank you so much!
Hi there, thank you for the review! We appreciate the kind words about our products and support. :-)
We have helped over 9,000 Shopify store owners get stuff done. If you ever need our experts help to do any custom work on your store, please don't hesitate to visit our website for various Shopify Services.
Have a beautiful day!
This app is absolutely amazing. The customer service is great as they respond fast and are available late in the night which is when I edit my website. I wish they had the capability to use conditions based on Shopify’s options but I’m sure they’ll add that later. I’ve tried almost all other option apps but they sometimes don’t work but this app does all the time
Thank you so much for taking the time to leave us this amazing review. We will definitely work on improving some of the features, to continue giving you an awesome experience from our app.
Please reach out if you need any other assistance!
I used this app so that I could add custom product options (file uploads) to my website. I had tried doing this by editing the code myself, but the files wouldn't upload properly. At first when I used the app, I was having the same issue. Once I contacted them, they helped me and resolved my issue quickly.
The app looks great on your store! Thanks so much for the review and let us know what we could do to deserve those 5stars from you!
Great support team! Answered all of my questions within a short period of time! Thank you very much.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.