Options de Produit Hulk
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I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Perfect app. Their team was able to make it work with my theme. Highly recommended.
hank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I have to tell you their customer services are great!
They helped me fix the conditional logic problem.
Appreciate that!
Thank you for your kind words! We're glad you were able to get your issues resolved by our specialists. In case you need any help in Shopify, please don't hesitate to reach out. We're always standing by to help!
Zeer goede app doet precies wat ik nodig heb, verder de service is uitmuntend goed, alles direct opgelost waar ik problemen mee ondervond
Dank u! We zijn erg blij om te horen dat u een geweldige ervaring hebt mogen opdoen van een aantal van onze geweldige specialisten!
Application au top ! ils ont su trouver des solutions et répondre a toutes mes demandes et ce n'était pas une mince affaire, mon activité nécessite des champs de personnalisation spécifique et malgré cela, l'application a répondu présent ! je recommande et remercie toute l'équipe pour son aide dans la configuration de l'application sur mon site .
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Our website used this app to add an optional service charge to a certain product with radio buttons but we wanted the color of the buttons to match our site. I contacted their support team and they helped me right away. Very professional when communicating with me. I had a very good experience with them. I do wish we could customize the color of radio buttons and checkboxes in the app without CSS but the end result was still very good.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I have a few of the hulk apps and all are great. Customer service is always extremely helpful and the apps are very easy to navigate. Thanks again!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
L'équipe est au top. Super réactive, trés compétante. Ils règlent les bugs trés rapidement et accèdent aux demandes de personnalisation. On recommande à 200% cette app et toute l'équipe.
I sadly couldn't make use of the app as 1 feature wasnt available or customizable for me. To incorporate a second selection within a product that already has selection choice of 2 items. After some back and forth and removing the app post free trial period Hulk was super responsive and approved the refund. Awaiting shopify to process. Thank you for the prompt responses and understanding! I hope to use your products in the near future!
We're genuinely sorry to hear about your experience, but we appreciate your understanding and patience. We always strive to offer customizable options to meet a variety of needs, and we regret that we fell short in this instance. Rest assured, we are continuously working to enhance our app's features and your feedback plays a significant role in that process.
We're glad though that you found our support team responsive and understanding. Regarding your refund, we trust Shopify will process it promptly. We look forward to the opportunity of serving you in the near future.
Thanks for taking the time to share your experience. Your insights help us improve!
Best,
The HulkApps Team
Well, this app was unable to cater to my needs. So the app claims that it can have infinite variants. This is not entirely true. This app just adds some virtual options to the frontend so virtually you would have unlimited variants. But it doesn't actually solve the 100 variant limitation on Shopify. On my store, there was an issue where their virtual variant and Shopify default variant BOTH will add to the cart when the 'add to cart' button is pressed. So a customer would have to pay twice the price. I have wasted almost 2 weeks with this app and not get my requirements done. I am not entirely blaming them though, they tried to make it work. They provided support, it's just that this app was not capable of actually solving the 100 variant issue. I recommend anyone who has the same issue, to try out an app called "Product Variant Reloaded". That app is the PERFECT solution and they set up everything on my store in just 1 single day.
Thank you for taking the time to write us your valuable feedback.
All that you said above will be added to our improvement list and added to the app in the future.