Avis (1 805)

Note globale
4,7
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
15 janvier 2020

The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.

MAN Sports
États-Unis
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

19 août 2022

Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.

Miracle Botanicals Essential Oils
États-Unis
1 jour d’utilisation de l’application
HulkApps.com a répondu 22 septembre 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

Modifié le 27 mars 2020

Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.

Texas Sludge Coffee Co.
États-Unis
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 mars 2021

I cannot thank you enough for the support, they help install the app and they fix all the issues that I was facing.
Love your work and your support!

Latteria di Branzi 1953
Italie
2 jours d’utilisation de l’application
HulkApps.com a répondu 4 mars 2021

This review made our day! Thank you so much!

15 août 2020

I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.

Sieden
Royaume-Uni
2 jours d’utilisation de l’application
HulkApps.com a répondu 17 août 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

21 août 2020

I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option"
Click bait scam to get you to upgrade.
Support is also very slow, email only 2-3 days for replies

Test Valley Models.com
Royaume-Uni
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

19 juin 2020

The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly.

Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.

AlphaWhips
Allemagne
1 jour d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

5 avril 2023

This app has given me endless options as to how to arrange additional services to each product. I tried EVERYTHING before this app and nothing worked so thank you Hulk Product Options!!!

Trippyy Creationss
Royaume-Uni
Environ une heure d’utilisation de l’application
HulkApps.com a répondu 27 avril 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

29 novembre 2018

After trying for a week to get color swatches to work I found this app. I wanted to apply color swatch options to my products. When I had a little trouble getting it to work properly I messaged customer service on what I could do to fix what I didn't like or what was broken. They responded within a few hours and in one day they fixed what I messed up. Stellar service and the changes are exactly what I wanted.

KD's Boutique
États-Unis
1 jour d’utilisation de l’application
HulkApps.com a répondu 8 mars 2019

Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

2 février 2023

great app, as so many features which means you can use just the one app. I also have the volume discount from the same developers and they look great together. Support is really quick and helpful :-)

24 Workwear
Royaume-Uni
Environ une heure d’utilisation de l’application
HulkApps.com a répondu 3 mars 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.