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I HIGHLY recommend this app. The customer service I received was impeccable. Quick responses, same day turn around on most fixes, 100% professional! I will always use Hulk Apps for my development needs.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else!
The support and service is really great but they could have improve the resolution time. The App is working as it should and fantastic. Looking for exactly such app. Thank you HulkApps.
Thank you so much for taking the time to leave us this amazing review! Please let us know if you need anything else! We are always standing by to help. :)
Works great and you can't beat the price on the pro plan. They provide the coding to help fix the discount box issue and it worked flawlessly. Great for shops who need to have strict inventory control but still want to provide their customers with customizable products. They make it very difficult for customers to delete the customization charges which is great. I'd definitely recommend handmade to order shops to use this app.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I love the app and the great communication & customer service provided by Hulk. I wanted my prospective customers to have the option to be able to add a name for a number of customize products I am offering. Unfortunately, I had a little trouble getting it setup, but the Hulk team quickly came to my assistance.
Thank you so much for taking the time to leave us this amazing review. Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.
When we originally used this app, it seemed to cause us no end of problems - and the customer service to rectify problems seemed very slow. However having tried several other apps, the features this app offers are very accommodating and it is reasonably priced. We have just started using it again to see if things are any better and I have to say, the customer service has been incredibly good, fast and patient. A vast improvement from about 6 months ago :)
We are sorry you were facing the issues. Our app doesn't disable your site. Most of the issues that occur during installation and sometimes clients miss a step or two that cause issues.
Our team is very responsive and tries to help every customer. As a free app, we sometimes run into small backlogs but we still try to resolve all tickets within 4 hours.
I hope you'll update the review to be more accurate and give us a chance to help fix the installation. Our team is available for FREE to help you with implementing it properly in your store.
Thank you. :)
This app shows options beautifly and cleanly. I really recommend this app. At first I could not use this app, and contacted HulkApps support without a lot of expectations. But I was surprised with the very quick and kind response. And she who was a person in charge fixed it suitable for me. Thank you so so so much! ----
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This app is incredibly helpful and the customer service team is amazingly kind with generous heart. They can help you when you face some issues. :)
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Options app installed and stylized properly. :-)
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
Love the app and the support couldn't be better!
I used this app as I wanted to add different product size options.
I'm not tech savvy so I reached out to the team and they fixed my issue immediately.
Great quick support!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
This was my first App purchase on shopify and I did a lot of research to ensure I was going to get what I needed. I will admit the review where very good and the few that were not were generally from people that want a cookie cutter program performing the way they want it too right away. For them... NEWS FLASH... this is programming and nothing is 100% compatible with everything. However, with a good team backing up their product you can reach that goal with good communication. Shout out to all the team members that assisted me in getting the App to perform everything that I needed it too. I highly recommend this App and suggest to anyone that are still hesitating to take the leap and use the free trial periode to work out the bugs for your store. That is what I did and could not be happier with the result. Finally, depending in what timezone you are be patient for the replies as most of mine took an average of 12 to 18 hr. Patrick from Ottawa, Canada.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Awesome support. Awesome options for any store at this price. I had an issue with my website and they fixed within 30 minute.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.