Avis (1 805)

Note globale
4,7
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
11 juin 2021

This app did not work for me. Options selected did not show up in the cart. Options selected did not show up in the order form once placed so we had to call every customer. In addition, the requirement for customers to select options did not work even though it was configured properly. Went several days without login or communication from support so ended up choosing something different.

Buddy's Bakery
Canada
5 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2 février 2023

I was disappointed with this app as after installation, it significantly slowed down my store's performance. Despite uninstalling the app, I encountered errors that I believe were caused by it. I would not recommend this app due to its negative impact on my store's functioning.

Tracy Prints
Belgique
4 jours d’utilisation de l’application
HulkApps.com a répondu 3 mars 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

Modifié le 4 février 2021

Steer clear of this app!! The customer support is awful. I've been emailing them for a week and not only does it seem they cannot fix the issue, but are now ignoring emails for help to delete the app and all the code before the free trial is over (I'm not paying for an app that doesnt work) *edit, they eventually came back to me re. deleting the code. Not all the code was deleted however so I had to end up doing most of it it myself

Fae Folk
Irlande
4 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

8 juillet 2022

Terrible support. Hulk has several setup help documents that are out of date (confirmed by their chat support) but when I asked for updated information, especially in terms of manual installation, their chat support evaded the question and gaslighted me.

cheermix
États-Unis
3 jours d’utilisation de l’application
HulkApps.com a répondu 12 août 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

15 janvier 2020

The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.

MAN Sports
États-Unis
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

Modifié le 27 mars 2020

Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.

Texas Sludge Coffee Co.
États-Unis
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

21 août 2020

I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option"
Click bait scam to get you to upgrade.
Support is also very slow, email only 2-3 days for replies

Test Valley Models.com
Royaume-Uni
2 jours d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

19 juin 2020

The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly.

Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.

AlphaWhips
Allemagne
1 jour d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

19 août 2022

Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.

Miracle Botanicals Essential Oils
États-Unis
1 jour d’utilisation de l’application
HulkApps.com a répondu 22 septembre 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

30 octobre 2019

Rubbish. The added costs don't even work, and the fields which are marked as required aren't really required. I tried myself and the extra prices for certain variants don't add on, and I can check out with out even filling in the required fields. Big no.

Iced London
Royaume-Uni
1 jour d’utilisation de l’application
HulkApps.com a répondu 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Your review is very concerning to us hence why we asked our manager to reach out to you in regards to this review.