Options de Produit Hulk
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Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...
An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.
haris is very patient to reslove my issue. take hours to do. Really appreciated.
However ,this app can to support the automatic discount from Shopify, do you think it is worth for $20 per month ??
Incompettent support wasted 2 months with 0 results
We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:
Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.
In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Absolutely shameless !!! They lost 4 years of data and ask me to find the pictures I uploaded 4 years ago in order to fix it. More than 600 options lost.
Thank you so much for your wonderful review! We're thrilled to hear that you find Hulk Product Options to be a truly unique and customizable app. It's feedback like yours that keeps us motivated to ensure we deliver the best possible service to our users. Again, thank you for your kind words and for choosing HulkApps.
Best Regards,
The HulkApps Team
I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I had originally posted a positive review when I started using this app in 2021, but things have changed.
I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money.
The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.
I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.
I do not recommend this company or any of their apps.
Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
1. pricey. they stared with basic package for FREE! (completely 0) now they increase basic to USD 10.
2. add-on products (that have charges) will cost your customer NOT BEING ABLE TO ENTER DISCOUNT CODE. I think they know that they are FULLY AWARE OF THIS FEATURE is just that they NEVER FIX THIS UP because they want you to get another app (bold product option) that cost you for USD 50, only for you to be able to charge while still be able to add discount code.
3. Customer Service is blatantly slow. too generalising problems.
still there are QUITE A FEW similar apps that is FREE. PLS DO NOT WASTE YOUR MONEY.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
This app sucks, the plugin images don't display and cause my website guests to not be able to place orders, definitely not recommended!