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속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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I love the app when it works. I've had several issues with swatches disappearing, upcharges not charging and things just breaking sporadically, However they do always seem to fix the issues and I'm thankful for that but I just don't understand why things keep breaking and I have to reach out every so often.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
This app was exactly what I needed but the five stars is for the tech support which was fantastic. I had some glitching issues but tech support were able to resolve them quickly and were really awesome to deal with.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wonderful and very fast support, they were incredibly helpful
We're overjoyed to hear that you've found our support to be both fast and incredibly helpful. Nothing makes us happier than knowing our efforts are positively impacting the users of Hulk Product Options. We're committed to continuing to provide excellent service. Your feedback carries huge significance for us. Many thanks from all of us at HulkApps.
This app is just what I needed for my online shop! I asked for help with the coding part & they were really quick to help me with it. Special thanks to deepa for the help
Hey. Thanks for your review. Deepa, along with our tech support team will e extremely delighted to hear what you have to say, as your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Update to my initial review where I was having trouble getting the options to show where I needed it to.
Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things.
I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!
We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire.
Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve.
Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire.
But, hope you found what you were looking for from other apps.
Great app! It's Very helpful and it Works well. Recommended . Thank you for support team who helped me to install it.
The app looks great on your store! Thanks so much for the review, and please let us know if you need anything else! We are always standing by to help. :)
Awesome App - Awesome Service. Everything is 5 Star Approved!
Also easy to create complex situations with this app.
Hi there! Thank you for leaving us an awesome review! We have helped over 9,000 Shopify store owners get stuff done. So if you ever need any help in Shopify, please don't hesitate to reach out to us. We are always standing by to help. :)
Have a beautiful day!
So far, the app is working very nicely. I had an issue with installation but customer support fixed it within a matter of hours and were very helpful and considerate.
The only criticism I might have is that the look of the additional menu options at checkout don't really fit with the theme of my store. But that is simply an aesthetic preference. Otherwise, the app is working very nicely so far.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you were able to get an awesome experience from some of our great specialists!
Thank you for your feedback. We’ll strive to do better to satisfy your expectations. Please let us know if we can help with anything else!
This app has really made the difference in making my store the next level in professionalism. The support team were very useful in making things work where I failed.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!