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속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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I use this app to collect vital user input at the time of order. It does its function, but the dealbreaker for me is that it takes 5-6 seconds to load the options form.
This means that if the customer hits the 'add to cart' button before the options load, then the customer can bypass all validation (required form fields).
I was surprised as to why the form was taking so long to load since my form has only 2 fields. Turns out that the majority of those 6 seconds of load time was spent in TTFB (aka, time to first byte). This means that whatever backend they're using is scaled well enough to address requests in a timely manner.
This is a really unfortunate downside to an otherwise vital Shopify app, and I hope they upgrade their infrastructure to better handle their client-base.
Thank you for leaving us your feedback. Our apps wait for everything to load first before starting to load, hence the delay. This can get speed up by adjusting the code.
I have restaurant and I used this app to help me have options to my products. It is very useful and helped me a lot, the support team is always there for me to customize whatever I need. I strongly recommend it.
Thank you so much for taking the time to leave us this amazing review. Our team will be thrilled to read what you wrote. Please let us know if you need anything else!
This app provides some seriously important flexibility that shopify should come with from the get-go
Thanks so much for the kind words! We really appreciate the review!
If you wish to, you can also visit our website to see the range of services we have to offer our merchants.
Best of luck with your business!
Great app, highly recommended! I had small issue where app was clashing with currency converter and support from HULU replied to me very quickly and very quickly were able to identify and fix the issue. Awesome work HULU apps keep ip the great work.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.
Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!
Loved the service that Hulk App provided to our company. They were open to my questions and didn't hesitate with helping us.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
generous app, free version is enough to cater your basic need, strong functionalities, some suggestion is I hope I can control the container width and faster loading time
Hey there, thanks so much for the review; feel free to contact us whenever as we are always standing by to help.
I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly.
Very happy with their customer service!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Good support even on the free version. I have to write one hundred words in a Shopify review so I am writing this second sentence.
Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words. :-)
fantastic app, development team was really fast and professional at helping integrate into our theme.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.