헐크 제품 옵션

헐크 제품 옵션

리뷰 (1,893)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2021년 7월 7일

Great app! The support is truly amazing - I have always had very quick responses and all my queries has been resolved without any complications. Highly recommend :)

Earth to Goodness
오스트레일리아
앱 사용 기간 거의 2년
답글 HulkApps.com개 2021년 7월 7일

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

2020년 2월 10일

Support helped me get up and running quickly and the app does exactly what I need. I'm so happy I found this app!

Instant Boba
미국
앱 사용 기간 거의 2년
답글 HulkApps.com개 2020년 2월 11일

Hi there! Thanks so much for taking the time to leave us a review. We are happy that we could help you in every way possible!
We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

2021년 3월 18일

Customer service responded quickly and were very helpful! I feel more confident about using the app going forward and know if I stumble into something else, there is reliable support.

Heartandhumor
미국
앱 사용 기간 거의 2년
답글 HulkApps.com개 2021년 3월 19일

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!

2023년 3월 27일에 편집됨

This app is powerful and almost perfect, we're already using it for 2 years. It's amazing to handle a large bulk of custom options, including image swatches, and many personalization fields, like text input for engravings in our case. And you can create multiple bundles of option combinations, applying them individually for subsets of your product portfolio. Exactly what we need to sell our custom-made leather products. Super helpful!

What makes it absolutely outstanding though, is their excellent customer service (rating 5+ stars!): They're coding wizards and could solve multiple UX problems for our specific product and cart pages within no-time, literally overnight. Without these custom adjustments, the buttons and price formatting would not have matched our product pages' look & feel. But they went above and beyond to make it look consistent. You rarely get such amazing customer service anywhere today!

Translations in the backend (our Shopify language is German) are still not great and leave room for misunderstandings (status: March 2023). But this is just a minor UX topic for you as an admin, and only if you're using Shopify in another language than English I guess.

Other than that you just have to factor in some UX trade-off as of the checkout page, as a buyer's chosen product options will always translate into a separate product on the checkout page (with an empty placeholder image). This logic stays the same for all steps after of course, e.g. in connected order processing and billing apps (also showing this separate products on shipping labels and invoices). There is nothing Hulk could do about atm, as they can only customize the flow until the cart page to guarantee a consistent look & feel, but not any further. Therefore, the UX is not perfect until the end, but at least until the final checkout page where a buyer already made their decision.

In total, I would give 4.5 stars.
Great job overall!

LederGlück Manufaktur
독일
앱 사용 기간 거의 2년
답글 HulkApps.com개 2023년 12월 6일

Hello, thank you so much for your detailed and thoughtful review! We really appreciate having you as our long-term customer, and we're thrilled that Hulk Product Options has proven to be a significant tool for your custom-made leather products.

Your commendations regarding our customer service—an area where we always strive to excel—really made our day. We strive to provide top-notch, ‘overnight’ solutions that ensure the aesthetics of your product and cart pages are maintained.

We understand your concerns regarding the translations in the backend, and we appreciate you bringing this to our attention. We aim to provide the most seamless user experience, regardless of the language of use, and we will definitely look into this for improvements.

Your feedback about the UX in the checkout page is also invaluable. Unfortunately, due to Shopify's current checkout page restrictions, we're limited in what we can do to customize. However, we're continually looking for ways to provide enhancements within those parameters.

Although you've noted your rating as 4.5 stars, we see it's marked as a 5-star review here. Nevertheless, we'd love to hear more about what we can do to secure that extra half star and will always aim for a full-fledged 5-star experience.

Thanks again for choosing HulkApps and we look forward to serving you in the future.

Best,
The HulkApps team.

2022년 5월 19일

The best app and more than the best support! Really, I was afraid about some problems at the beginning but support helped me with everything sooo fast! Many thanks for help from Sanjay.

Dastina
체코
앱 사용 기간 거의 2년
답글 HulkApps.com개 2022년 5월 31일

Thank you for your kind words! We love supporting you and your business. Your feedback would surely put a smile on Sanjay's face.

2018년 11월 27일

I was exhausted when i was installing the app and i badly messed up everything and they fixed it while i was in bed!! Just fabulous. Literally the best thing ever to wake up to. Thank you so much!

Radical Gardens
캐나다
앱 사용 기간 거의 2년
답글 HulkApps.com개 2019년 3월 8일

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

2021년 4월 5일

It is well supported at the time of introduction.
She clearly told me what she couldn't do and what she could do.
And they were patient about what they could do.
I appreciate them. Thank you!

田丸印房
일본
앱 사용 기간 거의 2년
답글 HulkApps.com개 2021년 4월 5일

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

2021년 11월 19일

Absolutely amazing app. Wouldn't give it any less than 5 stars. Tech support is amazing too, any intergration issues with custom templates (like myself) and they promptly fixed them. Thanks guys!

ThePrintableCo.
오스트레일리아
앱 사용 기간 거의 2년
답글 HulkApps.com개 2021년 12월 10일

Thank you for your kind words. We are always happy to have a satisfied customer. Our Support team will be thrilled to read your feedback.
If you need anything just know we are standing by.

2020년 4월 1일

Great team. Very responsive. Very easy to work with. Highly recommended. They fixed a problem that I had very quickly.

SUN 'n FUN Fly-In, Inc.
미국
앱 사용 기간 거의 2년
답글 HulkApps.com개 2020년 4월 2일

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering fast, hassle-free customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

2020년 9월 30일

I downloaded this app specifically to add custom text box options to a few of my products. It has exceeded my expectations! I love that creating a new option doesnt effect your theme's code and only applies to products that you pick. I've had issues with other apps messing up my product page templates. I'm so glad I found this app.

Mama Bear Blueprints
미국
앱 사용 기간 거의 2년
답글 HulkApps.com개 2020년 10월 1일

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!