헐크 제품 옵션 , 리뷰 1,764개
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평점별
App is a must have - support team is quick and very professional , they supported me in every way possible
UPDATE: 02.26.24
Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.
They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.
It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.
STAY AWAY!!
UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a
Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.
But no follow-up; just let us know if we can help you again.
We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.
You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.
Thank you for bringing this to our attention and we appreciate your patience in this matter.
Best regards,
The HulkApps team
Customer service is timely and solves problems quickly
Kerim is an excellent assistant
日本語圏のユーザーです。
Hulk Product Optionsは英語圏のサービスのため、
細かいカスタマイズをしたい時にコード編集が必要で勉強が大変ですが、
カスタマーサービスのスタッフがとても親切なので楽しく勉強していけるサービスだと思います。
We highly appreciate your support for HulkApps team and Ms.Deepa.
Before adding the app, I had my tumbler accessories as separate products and they weren't getting much traffic. After adding it and having customers be able to select the upgrades right there in the product, accessory sales have increased by around 12x. Installation is a little tricky if you don't code and your theme doesn't follow the standard naming conventions, but their developers are AWESOME and always willing to help. Sanjay is my hero :) This app is a must if you offer custom products or if you want to throw your upsells right into the product listing.
We're so pleased to hear that Hulk Product Options has had such a positive impact on your accessory sales! Our aim is to make upgrades accessible and user-friendly, so it's fantastic to see this reflected in your experience. We agree, installation can be a bit challenging if coding or theme variations are unfamiliar, but we're more than happy to lend a hand. And yes, Sanjay is indeed a superstar!
We truly appreciate your praise and recommendation, and your feedback provides motivation for our team to work even harder. Remember, we're always here to assist with any queries or assistance you might need.
Best Wishes,
The HulkApps team
it has limitations but is incredibly useful!
Friendly, fast, efficient customer service and the product options work seamlessly
Hello,
Thank you for leaving such a wonderful review! We are thrilled that you enjoyed your experience with the Hulk Product Options, and found our service fast, friendly, and efficient - that's the level of service we strive to provide.
Also, it's great to hear that the product options are working seamlessly for you. Your feedback is of great importance to us and pushes us to work harder to meet our users' needs.
Stay in touch if you ever need any further support. We’re here for you!
Best wishes,
HulkApps Team
Thank You Nitesh, For Helping Out to Understand the App, It Means a lot
Amazing customer support, just send a message and they resolve your issue often within a couple of minutes, even in the evening!