헐크 제품 옵션

헐크 제품 옵션

리뷰 (1,898)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2018년 6월 18일

I contacted them for customer service 6/12/18 about code placement explaining I am adding a balloon department to my online store, with a deadline of Friday June 15th, COB deadline. They continued all week to say they were working on it and would make it a priority, all day Friday, I was stressed to the max not knowing the status, absolutely no communication from them, I mean crickets, ssp, ssp, ssp. Also, there was at least 24hrs between all their email responses when they advertise 30 minutes responses, I suggest Shopify dismiss this app as worthless and misleading. They requested a review prior to helping me, this is it. This system is forcing me to give them at least one star which is not deserved. Well, today is 6/18/18 I received an apology email this morning the morning of my balloon launch for the dishonesty and misleading inclinations. Thanks to the outstanding customer service from Shopify, I was able to launch my new balloon department this morning without a hitch. KUDOS FOR SHOPIFY!

Magnolia Edible Delights
미국
앱 사용 기간 6일
답글 HulkApps.com개 2019년 3월 11일

Thank you for your feedback. As part of our initiatives, we have paid a lot of attention to improving our customer service.

We understand that resolution time shouldn't be more than a few hours and communication is key, and we will stick to this approach moving forward. :)

We also asked our manager to contact you in hopes of amending this with you.

2021년 4월 28일

Worst app i've ever worked with, incredibly bad language settings (swedish) and it doesnt work well, i tried many different options and none did anything. sucks to be honest.

garage nitton
스웨덴
앱 사용 기간 5일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2018년 10월 17일

I have no positive to things to say about this app, they asked for a review before I had used, it's day 3 & it's still not working and getting help is impossible If there was a minus -10 I would give it to them

No Worries Cosmetics
미국
앱 사용 기간 5일
답글 HulkApps.com개 2019년 3월 11일

Sorry for causing frustration. Hope you find better app and service than what we currently can offer you.
All the best!

2021년 6월 11일

This app did not work for me. Options selected did not show up in the cart. Options selected did not show up in the order form once placed so we had to call every customer. In addition, the requirement for customers to select options did not work even though it was configured properly. Went several days without login or communication from support so ended up choosing something different.

Buddy's Bakery
캐나다
앱 사용 기간 5일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2023년 2월 2일

I was disappointed with this app as after installation, it significantly slowed down my store's performance. Despite uninstalling the app, I encountered errors that I believe were caused by it. I would not recommend this app due to its negative impact on my store's functioning.

Tracy Prints
벨기에
앱 사용 기간 4일
답글 HulkApps.com개 2023년 3월 3일

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

2021년 2월 4일에 편집됨

Steer clear of this app!! The customer support is awful. I've been emailing them for a week and not only does it seem they cannot fix the issue, but are now ignoring emails for help to delete the app and all the code before the free trial is over (I'm not paying for an app that doesnt work) *edit, they eventually came back to me re. deleting the code. Not all the code was deleted however so I had to end up doing most of it it myself

Fae Folk
아일랜드
앱 사용 기간 4일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2022년 7월 8일

Terrible support. Hulk has several setup help documents that are out of date (confirmed by their chat support) but when I asked for updated information, especially in terms of manual installation, their chat support evaded the question and gaslighted me.

cheermix
미국
앱 사용 기간 3일
답글 HulkApps.com개 2022년 8월 12일

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

2020년 1월 15일

The options inside of the app were great however support was not good and product never worked. I payed for the premium installation and they installed the code inside of the head instead of the body which put a error on the front of my homepage. They did not respond to any of my support messages so I just went ahead and deleted the app.

MAN Sports
미국
앱 사용 기간 2일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2020년 3월 27일에 편집됨

Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.

Texas Sludge Coffee Co.
미국
앱 사용 기간 2일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2020년 8월 21일

I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option"
Click bait scam to get you to upgrade.
Support is also very slow, email only 2-3 days for replies

Test Valley Models.com
영국
앱 사용 기간 2일
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.