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리뷰 (1,208)

전체 평점
4.8
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 10월 30일

Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...

Valet de pique
프랑스
앱 사용 기간 거의 4년
2024년 4월 29일

An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.

Lunarey
오스트레일리아
앱 사용 기간 10일
2024년 3월 5일

DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up

Bingley Fencing
영국
앱 사용 기간 대략 1시간
2024년 2월 15일

Junks out your theme when you uninstall. left templates + sections _ snippets + left the hulk code in theme.liquid. Required a lot of cleanup after uninstall. Developer shouldn't be so sloppy with their code when uninstalling.

HomeWetBar Test
미국
앱 사용 기간 16분
2024년 2월 26일에 편집됨

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
캐나다
앱 사용 기간 2개월
답글 HulkApps개 2024년 1월 3일

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team

2024년 5월 3일에 편집됨

App does not work with Automatic discounts in shopify, interferes with other products that have nothing to do with HULK custised options so if customers orders 5 products @ discounted rate and 1 has HULK customisation on it, all 5 get no discount at checkout. Customers unhappy, they don't return. Better not to use.
App also can not be used with Discount codes without a workaround. I started with 4 of the apps from HULK as they have good support but the product lets them down badly. 1 Star!! Don't use if you are looking to do any type of discount n your website.

frankysbowtique.com
영국
앱 사용 기간 대략 1년
답글 HulkApps개 2023년 7월 10일

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

2024년 7월 29일에 편집됨

I had originally posted a positive review when I started using this app in 2021, but things have changed.

I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
캐나다
앱 사용 기간 대략 3년
답글 HulkApps개 2021년 10월 22일

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2024년 5월 8일에 편집됨

I do not recommend this app to anyone!

A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.

I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!

diinsign
독일
앱 사용 기간 대략 2년
답글 HulkApps개 2022년 3월 21일

Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

2024년 12월 31일에 편집됨

We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:

Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.

In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.

神戸洋靴店
일본
앱 사용 기간 거의 5년
답글 HulkApps개 2022년 8월 12일

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

2026년 2월 19일

l'application n'est pas facile à paramétrer et elle est MONO language...

Couteaux Outdoor Personnalisés | Gravure sur lame | MyKnives.eu
프랑스
앱 사용 기간 대략 2년