리뷰 (1,879)

전체 평점
4.7
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2024년 7월 23일

Incompettent support wasted 2 months with 0 results

Bitoprint
리투아니아
앱 사용 기간 대략 2개월
2024년 6월 5일

haris is very patient to reslove my issue. take hours to do. Really appreciated.

However ,this app can to support the automatic discount from Shopify, do you think it is worth for $20 per month ??

Dive To Garden
미국
앱 사용 기간 대략 9시간
2024년 4월 29일

An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.

Lunarey
오스트레일리아
앱 사용 기간 10일
2024년 2월 26일에 편집됨

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
캐나다
앱 사용 기간 2개월
답글 HulkApps.com개 2024년 1월 3일

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team

2024년 2월 4일

This app sucks, the plugin images don't display and cause my website guests to not be able to place orders, definitely not recommended!

JPBBDoll
중국
앱 사용 기간 거의 3년
2024년 4월 14일에 편집됨

I installed the app to allow my customers to choose which products they want to bundle together for a lower price. This app cannot do this.

plantworld.studio
오스트레일리아
앱 사용 기간 2개월
2024년 3월 5일

DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up

Bingley Fencing
영국
앱 사용 기간 대략 1시간
2024년 2월 15일

Junks out your theme when you uninstall. left templates + sections _ snippets + left the hulk code in theme.liquid. Required a lot of cleanup after uninstall. Developer shouldn't be so sloppy with their code when uninstalling.

HomeWetBar Test
미국
앱 사용 기간 16분
2023년 11월 19일에 편집됨

Don't even bother.

XtremeTeez
일본
앱 사용 기간 대략 1개월
답글 HulkApps.com개 2023년 12월 4일

We're sorry to hear that you had a poor experience with our Hulk Product Options app. Our team at HulkApps is committed to providing the best possible service and we’re disappointed that we fell short in your case. If you faced any specific issues, or have suggestions, we'd appreciate it if you connect with our support team who're ready to assist you. We are making a note of your feedback and promise to work diligently on improving our app and services. Your feedback matters to us.

Best Regards,
HulkApps Team

2020년 11월 27일

This app used to work great, but I've had to get support "fix" this app not working no less than a dozen times. It went out again today on Black Friday of all days. Completely shot my Black Friday. I did half the sales of last year. Don't use it unless you want a huge constant headache.

Wink Diapers
미국
앱 사용 기간 5년 초과
답글 HulkApps.com개 2021년 11월 11일

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.