헐크 제품 옵션 , 리뷰 1,647개

Unfortunately, I've had a couple of issues - and now you need the middle package to do the few basic things I need from this app. Which effectively, doubles what I was budgeting for. Will be looking elsewhere.

This app is great for adding extra product options, but be AWARE that it will conflict with so many other apps. It's a good option, but unfortunately we feel this isn't worth the hassle of constantly trying to troubleshoot it working with other apps.

the technical support tried helping us, but the app didn't meet our needs.

I used this app to gather personalization details and photos for custom party favors. It worked well for a while, then all of a sudden, it would not include uploaded photos to orders. When I contacted support, they "fixed" the issue (but broke my mobile view). I tested it out on the computer and it seemed to work. BUT to find out there "fix" disabled my mobile menu and search bar, leaving my website useless for mobile buyers and if you did add a personalized listing to the cart it would change the qty to 2 automatically instead of one, this only occurred with listings with option sets connected to it. I've since, uninstalled and will be looking for an alternative solution.

Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause.

update- app is back. i hope this does not happen again..

Update- app stops working every couple of months, thinking of switching to a new app if this occurs again

I use this app to collect vital user input at the time of order. It does its function, but the dealbreaker for me is that it takes 5-6 seconds to load the options form.

This means that if the customer hits the 'add to cart' button before the options load, then the customer can bypass all validation (required form fields).

I was surprised as to why the form was taking so long to load since my form has only 2 fields. Turns out that the majority of those 6 seconds of load time was spent in TTFB (aka, time to first byte). This means that whatever backend they're using is scaled well enough to address requests in a timely manner.

This is a really unfortunate downside to an otherwise vital Shopify app, and I hope they upgrade their infrastructure to better handle their client-base.

I have had a few issues with the app. 1. does not allow you to use special characters such as an apostrophe. This doesn't look professional on my website.
2. There was an issue with this app, which prevented customers being able to check out on my site for 4 days! Took 3 days to hear from support. When they finally got back to me, the issue was conveniently gone and they claimed they did nothing to fix it and they had no idea what i was talking about 3. Occasionally the product options do not show on my site, so customers place an order without being able to select their preferences. This interferes with having a seamless customer experience. 4. The inventory control didn't work for me and support was not helpful when I reached out

Support has always been responsive with my support tickets. But there has never been a good working solution to my issues. For example, if using their app and I have a variant upcharge added, it's not compatible with Shopify discounts. Like how is that even possible. So they coded for me and gave me a new discount box. Ok cool. But then when they do that, something else doesn't work. I liked the price point of $8 but I'd rather pay more for a functioning app then pay lower and it not work.

It's a great app but the problem is that if you have a discount code on specific products or collections the discount code won't work. It only works when you set it up for the "entire collection". They also don't have a fix or plans to fix this. So it's great but this bug makes it useless :(

Don't spend time installing this if you are running product specific discount codes. It won't work.

It stopped working and even disabled my "go to checkout" button so my customers could not buy. i might have lost them now and I lost money. Fix it asap or I will be searching for another app