리뷰 (1,879)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 6월 21일

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Bubba Bear Studios
미국
앱 사용 기간 대략 4년
2024년 6월 10일

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out.

I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know ..

however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

tfench
영국
앱 사용 기간 3년 초과
2024년 10월 7일

Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.

Simply Kreative Designs
미국
앱 사용 기간 대략 3시간
2024년 9월 2일

Good customer service and easy to use. Worth it!

PC Alchemy
영국
앱 사용 기간 29일
2024년 9월 18일

Nice and effective support.

Nordic Hydrate
덴마크
앱 사용 기간 4일
2024년 4월 15일

Great Add On and Great customization options!

Custom Sign Sisters
미국
앱 사용 기간 5개월
2023년 11월 3일

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
캐나다
앱 사용 기간 대략 3년
답글 HulkApps.com개 2023년 12월 4일

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team

2023년 12월 28일

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
미국
앱 사용 기간 2년 초과
답글 HulkApps.com개 2024년 1월 3일

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

2023년 11월 2일

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

The Seat Lab
미국
앱 사용 기간 6개월
답글 HulkApps.com개 2023년 12월 4일

We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward.

If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve.

Best,

The HulkApps Team

2024년 2월 29일

it has limitations but is incredibly useful!

Pheek's Audio Services
캐나다
앱 사용 기간 대략 1년