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The product builder app has made it so easy for our customers to create their custom orders. It has transformed the made to order process for us and our customers.
The support is also fantastic. Thanks for a great app!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Un'ottima APP che soddisfa le nostre esigenze e un rapidissimo ed efficientissimo customer center, che via chat e in "real time" ha risolto i nostri problemi.
Complimenti!
Grazie mille per la tua recensione positiva! Siamo molto lieti di sapere che la nostra APP ha soddisfatto le tue esigenze. Siamo particolarmente orgogliosi del nostro team di assistenza clienti, e fa sempre piacere sentire che sono riusciti a risolvere i tuoi problemi in modo rapido ed efficiente. Apprezziamo molto il tuo feedback che ci aiuta a continuare a migliorare. Aspettiamo con ansia di continuare a lavorare con te.
Cordiali saluti,
Il team di HulkApps.
Customer service has been great since we installed this app. We have had quite a few questions, they have been quick to respond via chat and have solved all our issues so far.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Excellent i love it and i use it again in future...its little difficult for new peoples so i suggest
Thank you for your kind words!
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!
Best of luck with your business!
I tried EVERY single option app available in the shopify app store. Sadly Every single one failed me. I was right about to right off Infinite Product Options as another app that didn't work for my needs, that is until I noticed that their technical support team offered free tech support, even for the free app users! I've yet to come across any app that offered premium support without some sort of fee. As far as the performance of the app, after tech suppor tweaked it, it is performing exactly as I need. I have a company that has many color options for fabric, however all the options are different prices. The app has allowed me to 1) show the swatches, 2) allows the customers to zoom in on the swatches, 3) alter the final price of products based on the product swatch a customer selects. I feel so satisfied with the product I am considering upgrading to pro, however, at this point the free version does everything I need and more, and best of all it's free! Big thumbs up on this app.
OMG, we're thrilled to read your kind feedback! We are always there to help our merchants every step of the way. Next time you need assistance, you know where to find us!
Looking forward to a great relationship!
This app works like magic! Love it. The support team is also commendable. Shopify's native discount function was not working properly with the Infinite Product Options app. I logged a ticket with the support team and they fixed the problem in a day. Thank you HulkApps!!
Thank you for your kind review. Your support means a lot to us and our team is super excited to help you.
This app helped me add options to my product page to help with customization. Very easy process and if you need help they are very quick to be there for you!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! As you can see on other reviews, we are known for taking ownership and caring deeply about our customers, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.
I am using this app for customize products and it is working fine. They are very supportive and responsive, even on free PLAN. I really appreciate
Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out!
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps!
I used this app to build my custom salad site, something that would be completely impossible if not for this amazing app. I had to contact support with an issue and they responded almost immediately with the issue resolved. Outstanding service!!!! Thank you so much I owe my business to you.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
And again the system is down, losing more sales, it's been happening routinely for Black Friday, January sales.
Last month I was asked to remove my comment as the problem is fixed and they have installed the app on my new Theme instantly.
It seems like the problem is not solved anymore, I'm on vacation and I have been contacted by a person trying to finish her purchase to ask me how she can personalise her item (all my products are personalised)
I hope you understand this is a big issue when we lose sales because of an app we're paying for?
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.