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We tried Custom Product Options by HulkApps and though it wasn't right for us at this time, the customer service was great. Thanks for your help!

After uninstalling they are not willing to help with shop. I had to hire external shopify developer to uninstall app completely. IT IS BUGGING MY SHOP. they are ignoring me all the time. EDIT. No you did not contected me, liars :)

I just needed a couple of customizations to my product form and Hulk Custom Product Options was just what I needed. Awesome customer service and support!

I've been looking for a solution to offer many options to my products, this app is exactly what I needed! And when I get in trouble because of my custom theme, support was incredible fast and reliable! Thank you

I am still learning how to use it, and do flounder around trying to figure out how to make this or that work. I'll have it all down pat, eventually. But meanwhile, I'll tell you what.....the customer service is BEYOND amazing. Whenever I get stuck, they are right there in the chat, and some of their reps have worked *very patiently* with me for HOURS and hours sometimes. So there is always great help no matter what you are trying to accomplish.

This app is very limiting as it could not add another product to the original product (ie add-on product option). However, the team at Hulk were helpful and responded quickly in answering our questions.

very quick and helpful support thanks so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

複雑な商品オプションを設定するために使用しました。他のアプリではオプションが商品として登録されてしまうのですが、このアプリではそうではなく、カスタム商品としてその時限りのものとしてカートに入ります。これが素晴らしい。そして何より、サポートも最高でした。 I used it to set up complex product options. In other apps, the options are registered as products, but not in this app, they go into the cart as custom products as a one-time-only thing. This is great. And best of all, the support has been great.
Thank you for a great app.
素晴らしいアプリをありがとうございます。

I first contacted Hulk about the issues I was having with their app on August 14, 2019 and my issue is still unresolved. I have received nothing but headaches from their customer service team. If I could I would give this app 0 stars.

We are currently using a competitor app for our product options and were hoping to switch to Hulk to save on money. That being said, due to many of our products having multiple options and it being an integral part of our website, we were unwilling to completely uninstall the competitor app UNTIL we have tested the Hulk app on our website to MAKE SURE that it will work for us.

At HULK's request, we removed the competitor app code from a copy of our live theme so that Hulk can install their code without conflict and we would be able to set up the Hulk options and test it without jeopardizing our live website and impacting our sales.

Hulk went back on what they said and requested that we remove the competitor app from our store completely before installing their own code. As I have explained previously, and to the Hulk Customer Service team, this was not feasible for us until we were absolutely, 100% positive that the Hulk app would work for our website.

It will take us approximately 15 - 20 hours to set up all the different product options from scratch for each product that requires product options.

After posting my first 1 star review (which I have since removed on the basis that they resolve the issues I was having with their app), they agreed to install their Hulk Code on the theme that we removed the competitor app from. From that point it was more headaches. Their options were not displaying on certain products, and for the options that were appearing on products, the conditions were not displaying the options correctly.

I told them 7 times, and several different people which Shopify theme I had the Hulk Code installed on and they always come back saying they need to know which theme I have the Hulk Code installed on.

Hulk has done nothing but run me around in circles for 2 months now and done nothing to resolve the issues I was having with their app.

The app works great when it wants too. What is the most annoying is the lack of customer service and it is impossible to get it corrected in a timely manner.