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Emira gave some amazing service! I was a little confused about adding options at first but just loaded up the chat and was immediately helped. She walked me through everything step by step and even sent me tutorial videos I could follow along with!
Hi there,
We're thrilled to hear that you had a fantastic experience with our service. Emira and the rest of the team really appreciate your kind words. We ensure to provide continuous assistance to our users and it's wonderful to know that this has been reflected in your experience.
We’re really grateful for the 5-star rating you’ve given us. It motivates us to continue providing top-notch support to users like yourself.
Once again, thank you for your kind words and for your time sharing this positive review.
Best regards,
HulkApps Team
Un'ottima APP che soddisfa le nostre esigenze e un rapidissimo ed efficientissimo customer center, che via chat e in "real time" ha risolto i nostri problemi.
Complimenti!
Grazie mille per la tua recensione positiva! Siamo molto lieti di sapere che la nostra APP ha soddisfatto le tue esigenze. Siamo particolarmente orgogliosi del nostro team di assistenza clienti, e fa sempre piacere sentire che sono riusciti a risolvere i tuoi problemi in modo rapido ed efficiente. Apprezziamo molto il tuo feedback che ci aiuta a continuare a migliorare. Aspettiamo con ansia di continuare a lavorare con te.
Cordiali saluti,
Il team di HulkApps.
I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.
Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the initial difficulties you had with our support.
We aim to constantly improve our response times as we value the time and effort of our users like yourself. Your feedback has been noted, and we promise to work diligently to ensure every interaction you have with our support team is as smooth as Khushbu's.
We're delighted to know that our product has resonated well with your needs and expectations. Thank you for trusting our services and taking the time to share your experience!
Best wishes,
HulkApps Team
Great service and help from Adna
Hi there,
We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us.
However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help.
Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better.
Best wishes,
The HulkApps Team
This app did exactly what I needed it to, which was to add a personalization option for a few items on my online store! Two people helped me from the customer service chat, Smiljan and Mehmed, and both were very helpful and quick responders!
We're thrilled to hear that our app was exactly what you needed for personalization in your online store. And we're even happier that Smiljan and Mehmed could assist and provide quick responses, as we aim to achieve complete customer satisfaction.
Please continue to reach out with any questions or concerns you may have. Your feedback help us continue to provide the best possible service.
Thank you again for your kind words and your 5-star rating!
Best Regards,
The HulkApps Team
It's a good app, but I don't need so much functions.
Great support from Harris
Hi there,
We're thrilled to hear that you had a great experience with our support team, particularly with Harris. Your kind words made our day! Thank you for taking the time to share your feedback with us. We will be sure to pass along your praises. We’re also here to assist you further if you need any more help or if there's anything else you’d like to share with us.
Your feedback keeps us going and inspires us to deliver our best!
Best regards,
The HulkApps Team
DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up
L'équipe est au top. Super réactive, trés compétante. Ils règlent les bugs trés rapidement et accèdent aux demandes de personnalisation. On recommande à 200% cette app et toute l'équipe.
I arranged everything on the first day with the help of a great team! You are great and so is the program. Worth it all!