Hulk Productopties , 1.548 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
2 mei 2023

It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.

vr-rock
Hongkong SAR van China
App gebruikt gedurende Meer dan een jaar
HulkApps.com heeft geantwoord 4 mei 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

20 maart 2023

Would have loved this app if it was compatible with Zapiet Pickup and delivery app. Im going to find another compatible app. It would be nice if there was a page dedicated to incompatible apps. I would not have spend time testing this app.

Ombelle Fleuriste
Canada
App gebruikt gedurende 5 dagen
HulkApps.com heeft geantwoord 22 maart 2023

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

Bewerkt 14 april 2023

Support is half and half depending on the person, requirements are met and sometimes the knowledge of the support does not meet the standards of expectation. Whilst more technical queries are handled well, simple questions differ, that do not need 'copy and paste' answers can be easily solved if looked at properly instead of searching for an answer through their database but actually looking at the personal problem in more detail. After a few minutes of investigating the problem yourself, you can find the answer to the problem faster than the support telling you to read a whole article which does not even solve your problem. The app is overall good and has many features however there are some common e-commerce features that are commonly used but not implemented in the tool, the support can be better from the perspective view of subscribing more than once on an Enterprise plan.

elarceilingfans
Hongkong SAR van China
App gebruikt gedurende Ongeveer 2 maanden
HulkApps.com heeft geantwoord 20 maart 2023

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

6 januari 2023

Great app, but unfortunately if you use the Text Box option, there cannot be any line breaks in the Buyers text. This means it comes through to us as a messy, block paragraph of text which isn't usable for us. If they fixed this in the future, I would definitely rejoin!

FoxesOnBoxes
Verenigd Koninkrijk
App gebruikt gedurende 1 dag
HulkApps.com heeft geantwoord 9 januari 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

25 november 2022

I wish I would've known that an automatic discount doesn't work with BOGO deals before black friday. It ruined my entire sales day since the code wouldn't work since it was auto and a buy x get y. The customer service rep Nisha was great though

Backwoods Tees Boutique
Verenigde Staten
App gebruikt gedurende Bijna 2 jaar
HulkApps.com heeft geantwoord 27 november 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

25 augustus 2022

La aplicación era bastante buena pero dejó de funcionar de un día para otro. Escribimos al chat y no responden.

Peregrin
Chili
App gebruikt gedurende Meer dan 2 jaar
HulkApps.com heeft geantwoord 22 september 2022

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general.

I hope our app is working fine right now, if you are facing any issue Please write to me at amit@hulkapps.com

2 juli 2022

This is not a bad app but I feel the interface could be modified to make customization service easier

Next Level Neon
Australië
App gebruikt gedurende 21 dagen
HulkApps.com heeft geantwoord 2 juli 2022

Your feedback is much appreciated in order to improve the quality of our applications and service in general.
We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps.

31 mei 2022

I like the app for adding unlimited choices to my products. However when using pricing it doesn't work with other apps like sezzle or even automatic discounts. It really makes it harder for me to run sales.

Stitch and Quilt Baby Boutique
Verenigde Staten
App gebruikt gedurende Ongeveer een jaar
HulkApps.com heeft geantwoord 1 juni 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. I also suggest you to try our volumeboost app for using automatic discount feature.

Should you have any other queries, please do contact us at any time.

16 december 2021

advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.

Vice Jewelers
Verenigde Staten
App gebruikt gedurende 44 minuten
HulkApps.com heeft geantwoord 5 januari 2022

Thank you for your review.
Please accept our apologies if our pricing didn't make your expectations.
Please let us know if there is any way of improving your rating!

Bewerkt 8 maart 2021

I have updated my review as I have now got this app working and it appears to be performing well.
I did have quite a few issues with the app functionality at first which I managed to fix myself - it turned out to be a cookies issue. It was a bit frustrating trying to explain my concerns to the technical support staff who did not fully understand the scope of the problems I was experiencing but we got there in the end and the app appears to be doing what it should now.

Catnap Design London
Verenigd Koninkrijk
App gebruikt gedurende Bijna 2 jaar
HulkApps.com heeft geantwoord 5 januari 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.