Avaliações (1.871)
Refinar
-
Por avaliação
Really happy with this app and the customer service. App wasn't working with a new theme we had and their customer service rep was able to resolve the design issue within 30 minutes! Highly recommend using this for product variants that are able to go beyond the basic formatting of a shopify product listing.
I had an issue with the discount code entry box disappearing if a customer chose an accessory item created in Hulk Product Options. I reached out to support and the issue was resolved within a couple of hours. It was a software/code fix on their end due to a change in the Shopify algorithm.
I was very impressed with Hulk Product Options communication and speed of service. I know that I can depend on them if I have any questions or issues in the future.
We're thrilled to hear that you received the support you needed and were satisfied with the swift resolution of your issue! We understand how important it is to keep things moving smoothly for your business, and we're committed to being there for you whenever you have any questions or issues. We're grateful for your positive feedback and appreciation, as it inspires us to continue working hard.
Your trust in Hulk Product Options is incredibly rewarding and we assure you that we will strive to continue to deliver the same level of support and service whenever you need us.
Your feedback is instrumental in keeping us motivated to do our best. Thank you again for your 5-star review!
Best wishes,
The HulkApps Team
I recently had the opportunity to use the Hulk app, and I must say, it exceeded my expectations. The level of customization available is remarkable, allowing for a highly personalized experience. The user interface is intuitive and user-friendly, making navigation a breeze even for those not tech-savvy. What truly sets this app apart, however, is the outstanding customer support. A special shout-out to Adna and the entire team for their prompt, courteous, and effective assistance. They were incredibly helpful in addressing my queries and ensuring a smooth experience. Whether you're a beginner or an experienced user, this app is a fantastic choice for its versatility, ease of use, and exceptional support team
We’re thrilled to hear that Hulk Product Options exceeded your expectations! Our team strives to offer a high level of customization without compromising intuitiveness, so it's wonderful to hear your affirmations on both these aspects. Adna and the rest of the team will be delighted to hear your shout-out. Your positive commentary about our customer support has made our day!
Please know that we value your feedback immensely. It helps us continue delivering the kind of service you've praised here. Again, we appreciate you taking the time to share this lovely review and we're here to provide the same level of support at any time you need.
Best regards,
The HulkApps team
Excellent app for product customization with very responsive support
I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!
We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service.
Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced.
We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve!
Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it!
With gratitude,
The HulkApps Team
Well worth the price. This app is easy to install, super easy to configure/update product options using an excel file (great for large inventories with a lot of extra add-on options) -- and support is outstanding!
We're over the moon to see your 5-star rating and appreciate your positive feedback. It's great to know that you find our Hulk Product Options app valuable, easy to use, and perfect for managing large inventories. It's wonderful to hear how helpful our support team has been too. Your support motivates us to make the app better and better. Please don't hesitate to get in touch if you have any more thoughts or queries. Thanks again, and happy selling!
Best wishes,
The HulkApps Team
Had an issue with additional charges not being applied in cart. Customer support helped me fix it in minutes and explained how I could fix the issue if it ever happened again.
We're really glad to hear that our support team was able to provide you with the assistance you needed! We have always focused on giving a swift and effective response to your concerns, and we're glad that we lived up to that. Your feedback helps us improve and stay focused on our goals.
If you run into any other issues or if there's anything else we can do to assist you with our app, please don't hesitate to reach out. We're here for you!
Best wishes,
The HulkApps team
Amazing service! SO quick and so helpful!!!
The team is responsive regarding issues that have arisen and fixes anything quickly. I appreciate their support team as they have always been reliable! Thank you!
Great customer support!