Opções de produto Hulk
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.887)
Refinar
-
Por avaliação
I have updated my review as I have now got this app working and it appears to be performing well.
I did have quite a few issues with the app functionality at first which I managed to fix myself - it turned out to be a cookies issue. It was a bit frustrating trying to explain my concerns to the technical support staff who did not fully understand the scope of the problems I was experiencing but we got there in the end and the app appears to be doing what it should now.
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
got there eventually but you do need to give them some time as it is a small team of people who reach out to you
Hi! Thank you for your kind patience and understanding. We're indeed a small but dedicated team, always striving to provide the best service to every one of our customers. We absolutely appreciate the 5-star rating and are overjoyed to know that you're satisfied with our work. We hope you'll continue to find great value in our app. Thank you for choosing HulkApps. Please feel free to reach out if you have any more queries or need assistance in the future.
Best Regards,
The HulkApps Team
One of the best customer service I've ever got. Good communication and help with everything. Highly recommended!
Thank you for your amazing words! Our team will be really happy to read this message!
Please reach out if you need any other assistance! :)
My issue was needing to manage the inventory by product (and not by variant), but also needing customisations that added to price (which variants are ideal for, but line item properties can't add to price).
So I tried this product. With little code experience, I struggled to get it to work initially. They resolved my help ticket within 48 hours. In this time, I decided to go with the variant solution, and manage the inventory manually myself.
I may go with their product further down the line - it seems that the customised price was adding tax, which I will need for something else later. But I'm sure this could be fixed easily anyway.
The fix seems that I was adding the {%include 'hulkcode_options' %} line to product_template.liquid in the qrong place... it should have been before the unless line below (around line 257 in my Brooklyn Theme).
{% capture "form_id" %}AddToCartForm--{{ section.id }}{%- endcapture %}
{% form 'product', product, class:form_classes, id:form_id %}
{% unless product.has_only_default_variant %}
Also, I didn't like the italicised font on the radio buttons, nor the spread of the 3 radio buttons. Probably easily fixable, but right now I don't have time.
However, this app is definitely worth persevering with if you want to:
maintain PRODUCT inventory (not of variants) but also
add customisations that add to price
Thanks for the nice review. We agree, our app is suitable for adding customization to base products and also adjust price accordingly. Happy t let you know that with our Pro version of the app, merchants can also Manage Inventory of the products, making it useful for upselling.
Let us know if you choose to upgrade, our team will be happy to help you out with your needs. :)
This app is exactly what I was needing to allow customers to conveniently add items to their cart before checkout. The price is cheaper than most of the competitors and easy to install and use. The only problem I have with the app is when a customer hovers over the question mark for each addon product the text popup is in one line and goes off the screen and makes it difficult for the customer to read.
Hi there! Thanks so much for taking the time to leave us a review. We're sorry you are facing some issues with the app. Were working on it and we will try our best to fix this issue accurately and promptly.
Please let us know if we can assist with anything else!
Their support team is friendly and very helpful. I downloaded this app to add options to the product page for my online store. You should give this app a try.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
A+ Customer Service in helping me understand how to use the app! They are really quick in responding and have answered all my questions. Only wish there was a way where we don't have to unclick a swatch in order to choose another swatch, makes it a little confusing on the consumer side.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
I had an amazing experience with customer service, the perfect app for anyone who is not code savvy. It has a seamless integration to your existing theme as well.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
It's working good
Hello,
Thank you so much for the high rating! It's great to hear that our Hulk Product Options is working well for you. The entire HulkApps team is committed to ensuring our users have the best possible experience. We greatly appreciate your feedback.
Best,
The HulkApps Team
I use this app to bundle products in my store. As a startup, I needed help navigating the product. The support team were prompt and very helpful.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.