Opções de produto Hulk , 1.794 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
3 de outubro de 2018

Very helpful customer service and it's packed with many useful options!

I had to wait a while to get help with my installation as I added my request on a Friday, but that was understandable. I don't think I installed it correctly on my theme.liquid file as the formatting on my homepage became weird, but they sorted it out no problem and made me very happy I chose their app.

It provides so much value and we must give them credit where it's due. All you basically need is a little bit of code for this functionality and I personally don't think it's fair for companies to charge you monthly for CODE. Hulk Apps are great value and professional, you won't be disappointed.

Lemon Gift Box
Reino Unido
7 dias usando o app
HulkApps.com deixou uma resposta 7 de março de 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

14 de dezembro de 2020

This app has helped me add the option for customers to add personalization to my products and without this app it would be messy and not very easy for customers to do. While I had issues initially getting the app to work right within a day the support team had resolved the issue for me and ensured it worked as expected. One key feature I personally love is the ability to add custom CSS to make the buttons and everything match my stores theme perfectly so there's no color or style mismatched that could turn away customers. I highly recommend this app and while my intended use case is super simple it can do so much more!

Provision Leatherworks
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 15 de dezembro de 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love giving our merchants the ability to customize style using the CSS feature, and are glad you've been utilizing it. :-)

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

7 de maio de 2020

Great app and awesome service. I needed something done and the team logged into my site and did it for me - even on the free version, really awesome.

Doughies Pizza Kits
Reino Unido
6 dias usando o app
HulkApps.com deixou uma resposta 8 de maio de 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out in getting the app installed.

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!

Have a good rest of the day!

Data de edição: 28 de abril de 2020

DO NOT DOWNLOAD THIS APP!
I give this app ZERO STARS & 2 Thumbs down!
Literally made me lose thousands of dollars. it deactivated my "Checkout" button so people couldn't check out! I'm beyond livid. I emailed them back and forth for 6 days trying to get them to fix it. They did NOT fix it. I have received tons of emails from my customers letting me know they can't check out. I tried doing a test checkout with my phone and the checkout button literally does nothing. DO NOT add this app.
I am expecting a FULL REFUND as I actually had to pay $200+ for them to install the app. Waste of money and time. This app needs to be shut down. For anyone else who has this app.. please check to make sure this isn't happening to you without your knowledge.

The Pink Makeup Box
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

4 de maio de 2018

Great app and it's free! Giving it 5-stars, because their support team is great, very helpful :)

Hacemosmusica
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 8 de março de 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

6 de maio de 2020

This app does what I need it to do. It allows me to add many options and adjust pricing as needed. They even customized the installation to work on my AJAX site!

SpeedCircuit
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 7 de maio de 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

18 de junho de 2018

I contacted them for customer service 6/12/18 about code placement explaining I am adding a balloon department to my online store, with a deadline of Friday June 15th, COB deadline. They continued all week to say they were working on it and would make it a priority, all day Friday, I was stressed to the max not knowing the status, absolutely no communication from them, I mean crickets, ssp, ssp, ssp. Also, there was at least 24hrs between all their email responses when they advertise 30 minutes responses, I suggest Shopify dismiss this app as worthless and misleading. They requested a review prior to helping me, this is it. This system is forcing me to give them at least one star which is not deserved. Well, today is 6/18/18 I received an apology email this morning the morning of my balloon launch for the dishonesty and misleading inclinations. Thanks to the outstanding customer service from Shopify, I was able to launch my new balloon department this morning without a hitch. KUDOS FOR SHOPIFY!

Magnolia Edible Delights
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 11 de março de 2019

Thank you for your feedback. As part of our initiatives, we have paid a lot of attention to improving our customer service.

We understand that resolution time shouldn't be more than a few hours and communication is key, and we will stick to this approach moving forward. :)

We also asked our manager to contact you in hopes of amending this with you.

21 de dezembro de 2022

Thank you for your wonderful support.

Correspondence is also polite and quick.

A very reliable developer.

手のひらサイズの伝書鳩
Japão
6 dias usando o app
HulkApps.com deixou uma resposta 28 de dezembro de 2022

And, thank you for your wonderful feedback. We appreciate your time and effort. Should you need anything else, we are always here!

2 de julho de 2018

Superb app. The customer support is always ready to help. We had a problem with the pictures of variant with the installation. Don't worry. This is a small matter that can be fixed by just letting the support know. Overall, the app itself is comparable to similar paid apps in the store with the features it offers. I give 5-stars for the team at HulkApps.

Rezuno Case
Malásia
6 dias usando o app
HulkApps.com deixou uma resposta 8 de março de 2019

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

4 de setembro de 2020

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Aroma Stickers
Estados Unidos
6 dias usando o app
HulkApps.com deixou uma resposta 8 de setembro de 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!

We appreciate the kind words about our support specialist, Abhilasha. :-)

Please reach out if you need any other assistance!