Opções de produto Hulk

Opções de produto Hulk

Avaliações (1.893)

Classificação geral
4,7
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
29 de agosto de 2018

great service from the team! Solved my installation issue in less than 24hours.

Peppy Nomad
Singapura
Aproximadamente 4 anos usando o app
HulkApps.com deixou uma resposta 11 de março de 2019

Thank you for the review. Glad you liked our customer support service.

5 de março de 2020

Support (paid) has been very fast and efficient.

I can't comment on stability just yet as its only been a few days but so far so good.

Everything CCELL
Reino Unido
Mais de 3 anos usando o app
HulkApps.com deixou uma resposta 5 de março de 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists.
We would love to know your thoughts on the stability of our product Options app once you get a hang of it.

Please let us know if we can assist with anything else! We look forward to seeing your continued success.

12 de novembro de 2019

This app is amazing. You can mold the app the way you want if you are familiar with Javascript. Only challenge our team is facing is that when customer add a customization then it's showing as line item on product and cart page. However, on cehckout page it show as a new product with "Customization for xxxx" title and a blank image for that customized product. That is the pain! The app should be able to display a giftwrap thumbnail instead of a blank image. As per Hulkapps support they don't have access to checkout page. Spoke to Shopify support and they said that the developer of Hulkapps can fix that. This is the only drawback. Hope Hulkapps will fix that asap.

manoons
Estados Unidos
Mais de 3 anos usando o app
HulkApps.com deixou uma resposta 12 de novembro de 2019

Thank you for your review! We really appreciate your kind words about our app! Unfortunately, altering the checkout isn't possible beyond the style settings if on Basic Shopify plan.

However, You can customize your online checkout to make other improvements to your customers' experience by upgrading.
https://help.shopify.com/en/manual/checkout-settings/checkout-upgrade

Our team is willing to help you as soon as we get an update from you! Thank you :-)

Data de edição: 28 de novembro de 2022

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Colourtree Inc
Estados Unidos
Mais de 3 anos usando o app
HulkApps.com deixou uma resposta 11 de março de 2019

We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.

Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.

Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)

3 de novembro de 2023

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

BBJ pop merch
Canadá
Aproximadamente 3 anos usando o app
HulkApps.com deixou uma resposta 4 de dezembro de 2023

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.

We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.

Thank you once again for your continued trust over the years.

Best,
The HulkApps team

5 de janeiro de 2021

After testing a number of similar apps, I kept coming back to this one.
Customer service is 5 star, I took one star away for the app as little more fine tuning is needed. Everything works perfectly and almost seamlessly. Highly recommend this app.

Poch Designs Creative Centre
Austrália
Aproximadamente 3 anos usando o app
HulkApps.com deixou uma resposta 5 de janeiro de 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

28 de dezembro de 2023

I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...

BlackVoltAmplification
Estados Unidos
Mais de 2 anos usando o app
HulkApps.com deixou uma resposta 3 de janeiro de 2024

Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.

Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.

Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.

Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.

Best regards,
The HulkApps Team

15 de abril de 2024

Great Add On and Great customization options!

Custom Sign Sisters
Estados Unidos
5 meses usando o app
Data de edição: 3 de abril de 2024

We use the product option app and the Volume discount app for several years now. Wel like them very much. Sometimes with theme updates little problems occur. Hulk responses very quick in the chat and fixed our issue.

HSA-shop
Países Baixos
Quase 3 anos usando o app
HulkApps.com deixou uma resposta 10 de dezembro de 2021

Thank you for taking the time to leave us your much-appreciated feedback.

Data de edição: 27 de agosto de 2021

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

A3 Performance
Estados Unidos
Quase 3 anos usando o app
HulkApps.com deixou uma resposta 8 de março de 2019

Glad you like our app. Thanks for your support.