Opções de produto Hulk
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.893)
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A good application with good features, i like the simple design because it is easily adaptable to my store. There is a custom JS / CSS editor if I need specific things. The free version can hold a lot of things so it can be good for small business. Cons : i think there are some lack for the premium version. - There are some text you can't change or remove, so you have to deal with it. - Some bug happend sometimes... - Some text doesn't have their own tag, so you can't target them with custom CSS / JS. Without these 3 cons, this 5 stars ;-) Good job.
Hi there! Thanks so much for taking the time to leave us a review. We totally agree that our app can become a whole lot better. And we have made plans to update it from time to time so that our app never gets outdated.
Your feedback helps us a lot on focusing better! Thank you once again :-)
Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.
Hi there,
Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.
Unbelievable service and support, just wanted to say how amazingly quick you guys are, this app is everything i wanted in terms of product options, the only downside is that once you assign the Option Type and save it, you cant go back and edit the Option Type, you would have to delete it and create a new Option Type, not the end of the world and still a 10/10 app! recommended for every Shopify store, one way or another you will make a use out of this app :)
Also a real bummer is that you cant apply discount codes! after months of hard work making the custom options, we went to do a black friday sale and the discount codes dont work with this app... very sad, i have tried everything to get them working even using other apps but just doesnt work. if they fix this issue i will give them 10/10
Hey! We are pleased to inform you that not only our Pro version allows you to edit options in cart, our app improvement has taken care of the issue of offering discount codes on site. In case you are ready to reinstall the app, please feel free to contact us, the rest will be taken care of. :)
For providing production options is works very well. I did run into an issue with special characters in the display name that was causing the options with an added cost to not be included in the orders, but that was resolved very quickly with the assistance of the Support Team.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
4.75 Star Overall.
The functionalities are fantastic, exactly what I've been looking for. The support turnaround is very fast and very satisfied with the service received, especially on a free plan.
I've installed and have been using the app for about half a year so far and loved it.
I'm on the Basic Plan (Free) and initially had a few more options available to me which are now moved over to the Pro Plan (paid), such as conditional logic. Existing established logic is still in place but I'm no longer permitted to add/edit conditional logic. A bit disappointing on this shift without advanced notice but I understand that money has to be made somewhere.
The only catch is, every few weeks or so the app kinda stops working all of a sudden and causes havoc on my end. For example, the customer selects a custom option, but the additional price is not added to the total balance in the shopping cart. Other times the description of the custom option does not display. And other times, both the description & additional price reflects properly in the shopping cart, but the customer does not get billed properly on the checkout page.
I'd have to manually verify each order carefully, daily, to ensure customers are billed for the selected custom options. Plus, I'd have to manually write an email to apologize to the customer for the undercharge, and separately send them an invoice to pay for the difference. Very time consuming and unprofessional...
Time and again, I would report the same repeating issue and support would resolve the issue within a day or two. I'm glad it can be fixed. I'd just prefer if the features can be more dependable, consistent and reliable. But since it's free, I really cannot complain, especially when this app gives me a lot more functionality than comparable apps at a free price. For that, I thank HulkApps.com for your generously free app.
Thank you for your insightful feedback and the 4-star rating. We're pleased to hear that you find the functionalities exactly what you've been searching for and are satisfied with our speedy support response.
We note your concern regarding the shift of some options from the Free Plan to the Pro Plan. We apologize if this change was made without prior notice and understand your frustration. However, we appreciate your comprehension that this was necessary for maintaining the quality and sustainability of our services.
Additionally, we sincerely apologize for the intermittent problems you've been experiencing with the app and the inconvenience it has caused you. It is crucial to us that our app is reliable for you and does not interrupt your workflows. We understand how vital it is for our features to be consistent and dependable, and we're continually working towards this goal.
As of your mention about glitches and their impacts on your store, we'll ensure that our support team closely monitors your account to prevent such occurrences in the future. Your detailed feedback plays an integral part in helping us spot and mend these issues efficiently.
Once again, thank you for your patience and for appreciating the functionality and free availability of our app. The Hulkapps team is grateful for your understanding!
Best,
HulkApps Team
So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.
We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward.
If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve.
Best,
The HulkApps Team
機能とサポートはとても良い。
チャットサポートはおざなりな回答をするのではなく、問題点から解決策を提示し、時にはサイトのカスタマイズまでしてくれる。
チェックアウト画面をバイパスする決済の場合に使用できないことがデメリット。
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
Super annoying that you can’t add items to the sets you create in mobile. You can’t slide the screen horizontally to click the edit button and add items.
We’re so sorry that your experience did not match your expectations. Your feedback helps us get better. We are looking into the mobile responsiveness of our app and hope to resolve it promptly and accurately.
This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.
Good support even on the free version. I have to write one hundred words in a Shopify review so I am writing this second sentence.
Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words. :-)