Opções de produto Hulk , 1.763 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
18 de dezembro de 2020

This app is exactly what I was needing to allow customers to conveniently add items to their cart before checkout. The price is cheaper than most of the competitors and easy to install and use. The only problem I have with the app is when a customer hovers over the question mark for each addon product the text popup is in one line and goes off the screen and makes it difficult for the customer to read.

Liberty City Rage Room
Estados Unidos
Mais de 1 ano usando o app
HulkApps.com deixou uma resposta 21 de dezembro de 2020

Hi there! Thanks so much for taking the time to leave us a review. We're sorry you are facing some issues with the app. Were working on it and we will try our best to fix this issue accurately and promptly.

Please let us know if we can assist with anything else!

6 de dezembro de 2022

A+ Customer Service in helping me understand how to use the app! They are really quick in responding and have answered all my questions. Only wish there was a way where we don't have to unclick a swatch in order to choose another swatch, makes it a little confusing on the consumer side.

HyperRides
Estados Unidos
Mais de 1 ano usando o app
HulkApps.com deixou uma resposta 15 de dezembro de 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

19 de fevereiro de 2020

This app does get the job done and is a great value for the price point. The team at Hulk has great customer support. I have very specific features that I need on my product page and Hulk was always willing to help me and go in and fix things. This product options app works well. The biggest reason I chose this product options app over others is because it integrated with their Volume & Tiered Discounts app. I think that the app is easy enough to use but does require more steps to set up the options than other apps I tested. But for the price point this app does provide great value. I like working with Hulk.

FirmFresh
Estados Unidos
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 20 de fevereiro de 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering simple, affordable apps with easy integrations with discounts on bulk purchases.

We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

12 de janeiro de 2023

Na Bold, Giftship en Infiniti options te hebben gebruikt, heb ik nu eindelijk de goede product optie app gevonden die voldoet aan onze eisen. Hier en daar moest er wel wat anders bij Hulk. Gelukkig werd dat binnen enkele minuten opgelost met behulp van de live chat.

Ik geef vier sterren, omdat het niet meteen naar wens was. Zelf dingen oplossen gaat moeilijk, omdat er weinig info over te vinden is. Gelukkig werkt de klantenservice van Hulk perfect. Kortom: Een aanrader!

Daan Bloemen
Países Baixos
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 3 de março de 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

17 de maio de 2021

This app is great to get add-ons for my menu. However, the app doesn't work with "automatic discounts". The app developer found a work around by adding a discount box before checkout, but it just works with discount codes. This is inconvenient for the customer as they need to manually enter the code. Customer service is super reliable. They engaged and stayed with the issue until they found a solution. They were professional, kind and helpful. It took weeks of back and forth, however, to get it done!

Arepa Ink
Canadá
Aproximadamente 1 ano usando o app
HulkApps.com deixou uma resposta 17 de maio de 2021

Hi there, thank you for the review! We understand that entering code manually can be very frustrating, but are glad that our customer service team was able to work them out for you however they can! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

6 de janeiro de 2021

I couldn't emphasise enough how helpful the customer service was in solving some issues that kept appearing when installing the application. I rated 4* as I found it a bit hard to install and make it work, but 5* for the support's fast and effective interventions. Happy with the app overall. Thank you.

Cozinest Deluxe
Irlanda
12 meses usando o app
HulkApps.com deixou uma resposta 7 de janeiro de 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options App!

12 de junho de 2021

It’s helped expand most of the options I required. Interface is relatively straightforward once you familiarise with the difference in options and option sets. Customer service is helpful and prompt to assist.

Paws Of Kow
Singapura
11 meses usando o app
HulkApps.com deixou uma resposta 14 de junho de 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Data de edição: 16 de agosto de 2019

The instructions given can be rewritten a bit better to help everyone understand how to apply options and such. After requesting assistance from them they helped half way, said it was completed and all communications stopped for about a week. I continuously reached out to them to no avail. I found their FB page and messaged them there, which it mentioned they'll get back to me within a few hours, 24 hours later at 6am I heard from someone.. apparently their messages/tickets weren't working properly all of a sudden.. it'd be an amazing app with the proper directions and customer service.

Update on above review - once I received the help I needed from Shopify who also has knowledge in regards to this app, I've had the app running for a few weeks now with no issues. So if you run into problems and aren't getting enough help, reach out to Shopify itself before removing this app as it's simple and does what it needs to.

Jovial Fairy Creations
Estados Unidos
10 meses usando o app
HulkApps.com deixou uma resposta 8 de dezembro de 2023

Thank you for your detailed review. We're glad you find our app useful and it satisfies your needs. Your insights about our instructions and customer support are important to us. We sincerely apologize that our communication didn’t meet your expectations.

We acknowledge that there was a delay in our responses, and we take full responsibility for any inconvenience caused. We assure you, this doesn’t reflect the quality of service we strive to deliver. We are working to make our instructions clearer and enhance our support system for a better user experience.

It's good to know that with the assistance of Shopify, you were able to resolve your concerns and the app is running smoothly for you. Your patience and understanding are very much appreciated!

Your feedback helps us improve and serve you better. Thank you once again and don't hesitate to share any other thoughts you may have in the future.

- The HulkApps Team

18 de dezembro de 2020

This app was really good for what we need but the back in was clunky and we couldn't get it modified to fit our warehouse needs. Past that it is a great app with really good tech support. It did fit the need we just needed a better back end for the warehouse.

rusticstrengthwholesale
Estados Unidos
10 meses usando o app
HulkApps.com deixou uma resposta 21 de dezembro de 2020

Hi there, thank you for the review! We're sorry you ran into some issues with customizing the app according to your needs! But we appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

31 de janeiro de 2020

Great app. And really good customer service. Had issues getting the app up at first but help was quick, concise, and efficent and getting my issue resolved.

RelaxingMassageTables
Estados Unidos
10 meses usando o app
HulkApps.com deixou uma resposta 3 de fevereiro de 2020

Hey there, thanks so much for the review; we really appreciate the review, and are so glad to hear you're loving our prompt customer support.

Please let us know if we can help with anything else!