Hulk Produktoptioner
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022]
I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support***
Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.
We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously.
Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services.
Also, we've asked our manager to contact you in hopes to amend this issue.
All the best with your store. :)
Adna
Just amazing app. Was looking for this for long time. It is better then i expected. And support is perfect.
The app looks great on your store! Thanks so much for the review, and have a great day ahead!
I have received my first order through customization options from this app a few days ago... I did, however, lose 25$ of revenue from that order because the added options from this app didn't count towards the final price. The problem was in my store cart, buyers could click on the PayPal button for fast checkout, essentially skipping the checkout page. The checkout page is important for this app, however, its where the addon prices get added to the total price.
I contacted support and they helped me by editing the HTML code for me and removed that paypal button. Buyers can still pay by paypal, but it takes them one more mouse click, which is fine for me. I need the customizations badly and this app provides just that... You can check it in action at www.outofmarbles.com if you want.
Anyways, keep up the good work and I heard there is new feature coming soon where we will be able to have images instead of bullet points :)
Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad our team was able to help you out with getting Product Options installed and stylized properly. :-)
You heard it right! Lots of cool stuff coming your way in 2020! Not just apps, we have more to offer ;)
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
Best of luck with your business! We look forward to seeing your continued success.
Tarik was so helpful. Great app! Great features really helpful, maybe even better than Bold which i typically use
Hi Joy :)
You brought so much joy to HulkApps and Tarik especially.
We are truly happy you find our app to be so useful for your Shopify store and if there is anything else we could assist you with, please let us know at any time.
Have an amazing day ahead! :)
Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.
We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us.
We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you.
Thank you once again for your continued trust over the years.
Best,
The HulkApps team
I really like this app, and the devs helped me out big time when i was in need of something so 5/5 ;)
Thanks so much for the kind words! We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Wonderful functionality which provides options that I couldn’t get elsewhere. This has allowed me to set up my options just the way I want. While I have had a few small problems with setup, support has been VERY helpful. They are fast and efficient at resolving problems and genuinely seem happy to help. Edit: As I wanted more customisation than the settings give, I contacted them again and they sorted them all for me. I continue to be very impressed with their dedication.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options app, and love getting this app installed properly for our merchants.
We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
If you face any issues with Shopify, feel free to reach out to us for professional help!
Great app for what I need... Had a slight issue in the beginning and raised a ticket for assistance.. Absolutely blown away with the amazing customer service I received in getting the issue sorted.. Thank you
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
5 Star App.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app for its support, features and pricing! We put customer satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.