Recensioner (1 818)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
5 mars 2024

DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall
this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up

Bingley Fencing
Storbritannien
Ungefär en timme användning av appen
23 januari 2024

日本語圏のユーザーです。
Hulk Product Optionsは英語圏のサービスのため、
細かいカスタマイズをしたい時にコード編集が必要で勉強が大変ですが、
カスタマーサービスのスタッフがとても親切なので楽しく勉強していけるサービスだと思います。
We highly appreciate your support for HulkApps team and Ms.Deepa.

米須三線店
Japan
Mer än 2 år användning av appen
23 december 2023

So I have been using Hulk Product Options for a month or so. The interface is very intuitive and was easy to set up and use, from the product options all the way through the conditional logic setup. The few times that there were some "snags", i jumped on Chat Help and not only were they immediately responsive, but they fixed the minor issues right away. If you are on the fence, give them a shot, you won't regret it!

sports-343
USA
24 dagar användning av appen
HulkApps.com svarade 4 januari 2024

We're thrilled to hear about your positive experience with Hulk Product Options, thank you for sharing it with us! Your feedback on the interface, setup, and the chat support really helps us to improve. It makes us happy to know that any issues you ran into were promptly resolved.

Your words of encouragement provide valuable motivation for our team. And, if you ever have additional insights or if there's something more you'd like to share, we're all ears. Thanks again for giving Hulk Product Options a shot and for your strong recommendation.

Best,
The HulkApps Team

12 november 2023

I have had a few hiccups with the Hulk Product Options app BUT they were all user error on my end and the chat feature is INCREDIBLE. So fast, very professional, always available... truly a huge help any time I run into questions or concerns!

erinwallacedesigns
USA
10 månader användning av appen
HulkApps.com svarade 4 december 2023

We're so thrilled that you've found our chat feature to be a valuable tool in navigating the Hulk Product Options app! It's hugely reassuring to hear that our team was able to swiftly resolve any issues you encountered along the way. Your kind words about their professionalism and availability really boost our spirits. However, we're sorry to know that you faced a few hiccups initially - we strive to create a seamless experience for all users. Should you stumble upon further questions or concerns, please do not hesitate to get back in touch. We're always here to support you.

Your feedback forms an important part of our journey and we value it immensely.

Regards,
The HulkApps Team

3 januari 2024

Rrached out for help getting the app activated and Nisha took care of it in minutes. Loved the speed and the fact that it WORKS. 5 stars!

Kingdom Airbrush
USA
2 månader användning av appen
HulkApps.com svarade 4 januari 2024

We're thrilled to hear about your positive experience with our support team, and particularly with Nisha. We always aim to provide efficient and effective help, so it's great to see that reflected in your feedback. It's good to know the app is working well for you and the activation process was handled swiftly. Thanks for taking the time to review us and giving us 5 stars!

Should you need any further assistance, don't hesitate to get in touch. We're here to help you anytime.

Best Wishes,
The HulkApps Team

13 oktober 2023

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

Crème & Sucré
USA
Mer än 4 år användning av appen
HulkApps.com svarade 24 oktober 2023

Hello,

We're glad to hear how well our app is working for you! It's fantastic to know that Hulk Product Options is making it easy for your customers to choose their desired dessert flavors. We always aim to offer a user-friendly experience.

We're equally pleased to know our customer service team has been able to assist you when needed. Your words are greatly encouraging to us to continue improving and delivering value to our users.

Thank you once again for using Hulk Product Options and for your 5-star rating. We appreciate your feedback and we look forward to continuing to support your Shopify store.

Best Wishes,
The HulkApps Team

Redigerat 26 februari 2024

UPDATE: 02.26.24

Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions.

They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory.

It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do.


STAY AWAY!!

UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running.
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If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a

Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided.

But no follow-up; just let us know if we can help you again.

RX Smart Gear Canada
Kanada
2 månader användning av appen
HulkApps.com svarade 3 januari 2024

We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve.

You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly.

Thank you for bringing this to our attention and we appreciate your patience in this matter.

Best regards,
The HulkApps team

8 november 2023

I have just downloaded this for the first time after going through Shopify Apps for days trying to find the right fit. As soon as I downloaded the app there was a prompt for a live chat and I was able to speak directly with an agent that helped set up exactly what I needed. The customer service so far has been excellent and I look forward to seeing how this app works for us.

Smitten Bub Co.
Australien
7 månader användning av appen
HulkApps.com svarade 4 december 2023

Thank you so much for your fantastic review! We're thrilled to hear that our Hulk Product Options app seems to be the perfect fit for your needs. Your appreciation for our customer service team is heartening - they work hard to provide prompt assistance to all our users. Rest assured, we'll strive to maintain this high standard of service as you continue using our app. Your feedback is greatly appreciated, and it encourages us to push towards excellence continuously. Should you need further help, don't hesitate to reach out.

Best regards,
The HulkApps team

9 november 2023

We've tried a few different product option apps and this is the best one thus far! The quick and attentive support is incentive enough to continue using.

Lucine and Co Jewelry
Kanada
Ungefär 3 år användning av appen
HulkApps.com svarade 4 december 2023

We are thrilled to hear that our Hulk Product Options app is the best you've encountered yet! Your kind words truly motivate us to keep delivering top-notch support and quality apps. Thank you for appreciating our quick and attentive support team. They are indeed a hardworking bunch and your feedback will brighten their day. Your insights help us serve you better. Keep enjoying our app!

Best,
The HulkApps team

7 december 2023

App Works great. The chat option is very good, I have always been helped quickly and they resolved all my issues.

BonnyWeeBairn
USA
Mer än 2 år användning av appen
HulkApps.com svarade 11 december 2023

We're thrilled to hear that you've had a positive experience with our Hulk Product Options, especially our chat support feature! Ensuring our clients receive prompt and effective assistance is a top priority for us, so your feedback is highly appreciated. If there's anything more you'd like to share about your experience, we'd love to hear it. In the meantime, happy selling!

Best wishes,
The HulkApps Team