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I'm very grateful for this app, which I'm using for both of my stores. The ability to have independent, multiple option sets per product is something that should really be built in to Shopify. Thank you, Hulk, for giving us a free app that provides this functionality. A very minor recommendation would be to allow us to hide the asterisk on required field headings, and make it so the colon does not appear on the second line by itself, which looks odd.
Hey there, thanks so much for the review; we are so happy that you use our app in your multiple stores. And it's even more encouraging to recieve feedback from our users.
The feedback you give helps us understand what we're missing and where we can do better.
Keep it coming! We are going to add a checkbox to ensure you get to hide the asterisk on required fields heading. Thanks for sharing it with us.
You will hear from us when it is applied within our app itself as well as our monthly changelog newsletter.
Cheers!
Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...
Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.
The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.
Thank you for your review.
Please accept our apologies if our pricing didn't make your expectations.
Please let us know if there is any way of improving your rating!
i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick
We appreciate your kind words.
Our Experience team is always available if you need anything else.
this dont work
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.
Thank you for leaving us your feedback!
We are happy everything went smoothly for you.
Have another Hulk App which I am happy with, but this one is truly disappointing. So overcomplicated and looks nothing like on the images showed here. Uninstall.
Thank you for taking the time to give us your feedback we truly appreciate it.
We are sorry for the inconvenience this has caused you.
Your feedback will be added to our improvements list so it can be fixed on the app in the future.
I can not install this app. I've tried 4 times already. After I click 'Add app' it redirects me to my Shopify dashboard and throws this error: 'The page you're looking for couldn't be found". Other apps were installed fine.
Hi there, we are very sorry you had trouble installing the app.
In the future, feel free to contact our exceptional Experience team that can help you with any queries or problems.
This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.