Hulk Produktoptioner

We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:

Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.

In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.

I'm getting super tired of this app. I'm paying for a plan and I always have sooooo many problems with this and shopify together. Right now the app is down so are my SELLS. Really gonna remove this app and find a viable alternative.

The Hulk app began causing interference for other apps on our store. We found through those apps developers that they needed to just change something simply. It took one week of getting the runaround, and us having the other app teams developers call them to get the matter resolved! Terrible customer service, and every time we needed an update they were less than helpful.

Absolutely shameless !!! They lost 4 years of data and ask me to find the pictures I uploaded 4 years ago in order to fix it. More than 600 options lost.

Unfortunately - incompatible with LOTS of built-in functions of shopify, like currency convertor. Have been back and forth with customer service for a long time already, they responded quickly but since the app is problematic in itself, this app is really not friendly for shopify users like us.

I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!

I wouldn't recommend this app to anyone. Why? Because customer service takes a long time to answer. Days and weeks pass by until they have done the work. I received my last answer 5 days ago. Nothing has been done on my shop for 2 weeks. Very bad. If there were 0 stars I would give. Since 13 days we havent done any progress

One of the worst app we ever used. Messed up our theme and Hulk refused to accept their mistake. We consulted so many developers and everyone pointed out to this app causing the disturbance. They simply refused to help and really messed up the theme.

I had originally posted a positive review when I started using this app in 2021, but things have changed.

I am now completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update of the other app, called Volume Boost. Yesterday I discovered that this Bulk Product Options app was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade of VolumeBoost was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

1. pricey. they stared with basic package for FREE! (completely 0) now they increase basic to USD 10.
2. add-on products (that have charges) will cost your customer NOT BEING ABLE TO ENTER DISCOUNT CODE. I think they know that they are FULLY AWARE OF THIS FEATURE is just that they NEVER FIX THIS UP because they want you to get another app (bold product option) that cost you for USD 50, only for you to be able to charge while still be able to add discount code.
3. Customer Service is blatantly slow. too generalising problems.

still there are QUITE A FEW similar apps that is FREE. PLS DO NOT WASTE YOUR MONEY.