
ตัวเลือกผลิตภัณฑ์ Hulk
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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I am new to Shopify and how you have to add Apps to get the functionality I typically find standard in other carts I've used. I needed expanded Options and the Hulk Apps Custom Product Options was the only "free" choice I saw. Since I didnt' understand how to use their product (they should provided a more detailed description of this) I didn't see any changes when I installed the app. Each ticket exchange took 2-3 days for a proper response. I now see how to use this App and will see if it is a good fit for my store. I was generous on the rating since this is a Free item.
Thank you and we hope you continue using our free (and now, paid) apps. :)
I installed the app today and like most apps, a code did not load properly. I submitted a ticket and sent an email. I had the expectation not to receive help until Monday or Tuesday but to my surprise, I received help within 2 hours. It took no time and my store is back up and running. The tech support was awesome.
Thank you for taking the time to write us your valuable feedback.
We take great pride in our customer's experience and we are glad you had a great one.
Just remember we are always one email away.
The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Very confusing app, nowhere to contact the manufacturer. Still have not made any progress using infinite products options and cannot get any human on the phone!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
This app started off great, with a helpful team and great options. However I spent 3 weeks adding in my options on my store, only to find out the day before my launch that it doesn’t work with other apps. I now have to start again, and delay my launch even though it has been advertised.
I recommend checking with all of your apps before you use this one.
Thank you so much for taking the time to leave us this fantastic review! We put good customer satisfaction as our priority and we're glad that you were happy with our product and service!
Cheers!
Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.
We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)
great support help. When I first downloaded the app it wasn't working but now everything is perfect.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
OK...using HPO....super cool product...exactly what the doctor ordered.
Now...let me tell you the real benefit...THEY are THERE!!!...yes right in the chat. Perfect.
Super helpful, got me up and running quickly.
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)