รีวิว (1,805)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 85% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 6% ของการให้คะแนนคือ 1 ดาว
27 พฤษภาคม 2020

For providing production options is works very well. I did run into an issue with special characters in the display name that was causing the options with an added cost to not be included in the orders, but that was resolved very quickly with the assistance of the Support Team.

Cinema Utopia
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 27 พฤษภาคม 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

28 กรกฎาคม 2019

4.75 Star Overall.

The functionalities are fantastic, exactly what I've been looking for. The support turnaround is very fast and very satisfied with the service received, especially on a free plan.

I've installed and have been using the app for about half a year so far and loved it.

I'm on the Basic Plan (Free) and initially had a few more options available to me which are now moved over to the Pro Plan (paid), such as conditional logic. Existing established logic is still in place but I'm no longer permitted to add/edit conditional logic. A bit disappointing on this shift without advanced notice but I understand that money has to be made somewhere.

The only catch is, every few weeks or so the app kinda stops working all of a sudden and causes havoc on my end. For example, the customer selects a custom option, but the additional price is not added to the total balance in the shopping cart. Other times the description of the custom option does not display. And other times, both the description & additional price reflects properly in the shopping cart, but the customer does not get billed properly on the checkout page.

I'd have to manually verify each order carefully, daily, to ensure customers are billed for the selected custom options. Plus, I'd have to manually write an email to apologize to the customer for the undercharge, and separately send them an invoice to pay for the difference. Very time consuming and unprofessional...

Time and again, I would report the same repeating issue and support would resolve the issue within a day or two. I'm glad it can be fixed. I'd just prefer if the features can be more dependable, consistent and reliable. But since it's free, I really cannot complain, especially when this app gives me a lot more functionality than comparable apps at a free price. For that, I thank HulkApps.com for your generously free app.

PEGlala.com
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 8 ธันวาคม 2023

Thank you for your insightful feedback and the 4-star rating. We're pleased to hear that you find the functionalities exactly what you've been searching for and are satisfied with our speedy support response.

We note your concern regarding the shift of some options from the Free Plan to the Pro Plan. We apologize if this change was made without prior notice and understand your frustration. However, we appreciate your comprehension that this was necessary for maintaining the quality and sustainability of our services.

Additionally, we sincerely apologize for the intermittent problems you've been experiencing with the app and the inconvenience it has caused you. It is crucial to us that our app is reliable for you and does not interrupt your workflows. We understand how vital it is for our features to be consistent and dependable, and we're continually working towards this goal.

As of your mention about glitches and their impacts on your store, we'll ensure that our support team closely monitors your account to prevent such occurrences in the future. Your detailed feedback plays an integral part in helping us spot and mend these issues efficiently.

Once again, thank you for your patience and for appreciating the functionality and free availability of our app. The Hulkapps team is grateful for your understanding!

Best,
HulkApps Team

12 เมษายน 2020

The app adds the perfect touches to a product page with multiple options. It was easy to set up however I did have little issues with the additional pricing not operating as intended. When I contacted them they were so patient and helpful. They worked on it and resolved my issue. I love the app and their customer service was lovely. Thank you so much.

Creativ Ocean
สหราชอาณาจักร
9 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 13 เมษายน 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

27 มิถุนายน 2019

When my app stopped working, it was great to see that the Hulk team was excellent and prompt in their service as well as response time.

Aakaar.com
อินเดีย
9 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 27 มิถุนายน 2019

Thank you for your review and kind words. We are here to help so don't hesitate to reach out anytime.

Thank you so much.

15 ตุลาคม 2020

This app really helped make my site more user-friendly with the unlimited options! Deepa, the support who helped when I faced issues, was really quick and friendly. Highly recommend!

Hawt Dawg
สิงคโปร์
8 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 15 ตุลาคม 2020

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

11 พฤศจิกายน 2020

Our store has tried several other product option apps. This works the best for us. Very helpful support.

Joyful Moose
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 11 พฤศจิกายน 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

Feel free to contact us whenever as we are always standing by to help.

3 กันยายน 2020

I have searched for days for the perfect app for me. Easy to use and easy to install. I'm not Techie at all, even though I had a little trouble I messaged tech support and they were on it! Deepa not only helped with my issue but actually went in for me and found another issue and worked that out too! I will definitely be looking into their other apps. Thank you so much!

Wigs by Zyawnis
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 4 กันยายน 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from one of our great specialists, Deepa!

If you face any issues with Shopify, feel free to reach out to us for professional help!

2 สิงหาคม 2022

Great APP. I have used this APP for different stores. And the support has quick response when I have problems. Nice.

Food Channels Express 即日到會
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
8 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 2 สิงหาคม 2022

We are happy that our application found its home in different stores you manage and thank you for your warm words.

แก้ไขเมื่อ 22 พฤศจิกายน 2019

The tech support team was great. I was having a problem with a certain theme, and they alerted me to a problem I didn't even know my store had. A+ customer service. Definitely recommended.

Build A Babe Sex Dolls
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 22 พฤศจิกายน 2019

Thank you for your warm wishes and recommendation! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

24 สิงหาคม 2023

Great experience and fantastic customer service. The app works as needed, with multiple options and features personalized for my needs. Thank you so much!

Translate My Books
โมร็อกโก
7 เดือน ในการใช้แอป
HulkApps.com ตอบแล้ว 28 สิงหาคม 2023

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.