Hulk产品选项
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Juan did so much to help me out with figuring out everything, but for some reason my site is not showing the work we have done. I am not sure if it is supposed to take a little while to show up or not, but the amount of time we just spent trying to correct everything was a good while. I would hate to have spent all that time working on trying to get things to work, and it doesn't. I just need a way to personalize a text box to make certiain products customizable.
This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo
Good and Instant Support.Happy.
Good customer service and easy to use. Worth it!
Nice and effective support.
The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out.
I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know ..
however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved
I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...
Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience.
Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience.
Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you.
Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services.
Best regards,
The HulkApps Team
Great Add On and Great customization options!
it has limitations but is incredibly useful!
Support is very good. All questions answered quickly and accurately.
I did appear to me that it needs refreshing after more variants were added to the same group and conditions. However, not a bother.
Easy enough to make product options based on product tag and I have only been told by our customers that there have not been the expected options.
I would definitely recommend the app to others.
Thank you for the awesome review, Dan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are constantly trying to improve our app.